Pet Resort Manager

2 days ago


Malvern, Pennsylvania, United States K9 Resorts of Malvern Full time
Job Overview

We are seeking a highly motivated and experienced Pet Resort Supervisor to join our team at K9 Resorts of Malvern. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our resort, ensuring the highest level of care and service for our canine guests.

Key Responsibilities
  • Assure all guests receive exceptional care and service in compliance with our company's goals and values.
  • Maintain a positive and healthy work environment, adhering to our company's mission and values.
  • Empower employees to take ownership of their roles and goals, providing guidance and support as needed.
  • Ensure all operational procedures are followed, as outlined in our K9 Resorts Operations Manual.
  • Be knowledgeable of all basic functions of our point-of-sale system.
  • Perform opening and closing duties, including securing the building and ensuring its security.
  • Feed and medicate dogs as needed, maintaining a clean and safe environment.
  • Oversee all cleaning and disinfecting procedures, ensuring a healthy and safe environment for our guests.
Requirements
  • Minimum of 1 year supervisory experience in pet boarding, luxury hospitality, or high-end retail.
  • Outstanding interpersonal relationship-building and employee coaching and development skills.
  • Ability to remain calm under high-stress situations, demonstrating dependability and responsibility.
  • Effective communication skills, with the ability to mediate and problem-solve.
About K9 Resorts

K9 Resorts are internationally recognized, multi-award-winning pet care facilities. We pride ourselves on promoting from within, creating a family-like environment. If you're looking to start a career with potential for growth, join our nationally recognized, top-rated pet care facility.


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