Collection Specialist
4 weeks ago
The Collection Specialist role at Global TekMed Holdings, LLC is a full-time opportunity within our Accounting Department, focused on recovering funds owed to the company for services rendered. As a key member of our team, you will be responsible for contacting clients who have not met their financial commitments through various communication channels. Your strong motivation and proactive attitude, combined with a willingness to adapt your strategies to maximize collections, will be essential in achieving our revenue goals.
Key Responsibilities
- Locate and communicate with clients regarding overdue payments.
- Maintain a record of the status of collection efforts.
- Review the financial status of clients to determine their ability to pay.
- Prepare reports and present data to Management and Revenue Affiliates.
- Negotiate payment plans based on management approval.
- Ensure fair debt collection practices are maintained and stay current on relevant regulations.
- Resolve disputes related to payments or account statuses.
- Ensure the Collection Manager is updated with collection efforts.
- Perform administrative tasks as assigned.
Requirements
- 1-3 years of previous collections experience preferred.
- Previous financial or account experience preferred.
- Previous customer service experience required.
- Previous experience with CRM software and accounting software preferred.
- Previous experience working with Veterans preferred.
- Good verbal and written communication skills.
- Excellent analytical skills with great attention to detail.
Work Environment
- Punctual and reliable.
- Ability to work under pressure and meet strict deadlines.
- Self-starter who is able to work independently and as a team.
- Open to constant change and efficiency implementation.
Benefits
401(k) Plan, Medical Insurance, Paid Holidays, Paid Time off
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