Customer Experience Professional

4 weeks ago


Sterling Heights, Michigan, United States DiVentures Full time
Job Title

Customer Experience Professional

About the Role

At DiVentures, we use our passion and the power of water to impact lives and change the world. The Customer Experience Professional contributes to this mission by creating positive experiences for customers, sharing product knowledge, and providing gear and class recommendations.

The ideal candidate will work with friendliness, professionalism, and integrity to understand each customer's unique needs and aspirations. This includes learning how to swim, advancing scuba skills, getting the latest dive equipment, or going on a bucket-list dive trip.

Key attributes of the successful candidate include being customer-first, confident in sales, taking initiative, engaging, friendly, courteous, fun, clear communicator, professional presenter, displaying urgency for the customer, empathetic, and having attention to detail.

We estimate the annual salary for this role to be around $$45,000 - $$60,000 based on industry standards and location.



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