Customer Experience Specialist

2 weeks ago


Sterling Heights, Michigan, United States Express Full time
Job Description:

We are seeking a highly motivated and customer-focused individual to join our sales team as a Customer Experience Specialist. As a key member of our team, you will be responsible for ensuring that our customers receive an exceptional shopping experience.

Key Responsibilities:
  • Provide outstanding customer service by responding promptly to customer inquiries and resolving any issues that may arise.
  • Maintain a clean and organized sales floor, including restocking shelves and folding merchandise.
  • Assist with processing transactions and handling returns and exchanges.
  • Work collaboratively with other sales associates to achieve sales goals and meet customer needs.
Requirements:
  • Education: High School or Equivalent
  • Years of Experience: 0-2 of relevant job experience - minimum 6 months
  • Proficient in use of technology (iPad, registers)
  • Meets defined availability criteria, including nights, weekends and non-business hours
  • Meets physical requirements
Benefits:
  • Medical, pharmacy, dental and vision coverage
  • 401(k) and Roth 401(k) with Company match
  • Merchandise discount
  • Paid Time Off
  • Parental leave for new moms and dads

Estimated Salary: $42,000 - $52,000 per year, based on location and experience.



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