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Membership Sales Representative
1 month ago
Are you passionate about delivering exceptional customer experiences and driving sales growth? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we want to hear from you
About the RoleWe're seeking a highly motivated and customer-focused Membership Sales and Customer Service Associate to join our team at Massage Envy Erie. As a key member of our sales team, you'll be responsible for converting guests to members, retaining members, driving retail sales, and delivering an exceptional customer experience.
Key Responsibilities- Provide exceptional customer service to members and guests, ensuring a positive experience from start to finish.
- Convert guests to members by promoting the benefits of regular body care and addressing their needs and concerns.
- Drive retail sales by promoting products and services, and providing recommendations to members and guests.
- Retain members by addressing their concerns, providing solutions, and ensuring their needs are met.
- Work collaboratively with the team to achieve sales and customer service goals.
As a Membership Sales and Customer Service Associate at Massage Envy, you'll enjoy a dynamic and supportive work environment, with opportunities for growth and development. Our benefits package includes:
- Competitive hourly rate and commission structure.
- Opportunities for advancement and professional growth.
- A dynamic and supportive work environment.
- Free or discounted services and retail products.
To succeed in this role, you'll need:
- Excellent customer service and communication skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Basic math skills and ability to handle cash and credit transactions.
- High school diploma or equivalent required.
We're looking for individuals who are passionate about delivering exceptional customer experiences, driving sales growth, and working collaboratively as part of a dynamic team. If you're a motivated and customer-focused individual who thrives in a fast-paced environment, we want to hear from you
