Membership Sales Representative

3 weeks ago


Erie, Pennsylvania, United States Massage Envy Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Membership Sales Representative. As a key member of our sales team, you will be responsible for converting guests to members, retaining members, driving retail sales, and delivering an exceptional experience.

Key Responsibilities:

  • Provide excellent customer service to members and guests
  • Answer phone calls and respond to member inquiries
  • Uphold the Massage Envy brand's core values of optimism, gratitude, excellence, consistency, and empathy
  • Stay updated on retail products and promotions
  • Recognize and support team goals and create positive relationships with team members
  • Provide support for the spa by maintaining a clean environment
  • Help grow the business by creating relationships with clients and providing exceptional customer service skills

What We Offer:

  • A healthy compensation plan that rewards your hard work with hourly pay plus commission
  • Training to help you grow and refine your sales and customer service skills
  • Benefits that help you take care of you, including employer-paid healthcare, matching 401(k), and paid time off for full-time employees
  • Free or discounted services and retail products

Requirements:

  • High school diploma or equivalent
  • Smart and savvy with solid math and computer skills, confidence handling cash
  • Masters of customer service who make everyone they interact with feel valued and supported
  • Supporters of total body care with a general knowledge of massage and skin care services

About Us:

Massage Envy is a leading provider of massage and skin care services, committed to delivering an excellent experience every time. We're excited to hear from everyone with the skills, experience, and passion to do a great job, regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.



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