Membership Sales Representative
4 days ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Membership Sales Representative. As a key member of our sales team, you will be responsible for converting guests to members, retaining members, driving retail sales, and delivering an exceptional experience.
Key Responsibilities:
- Provide excellent customer service to members and guests
- Answer phone calls and respond to member inquiries
- Uphold the Massage Envy brand's core values of optimism, gratitude, excellence, consistency, and empathy
- Stay updated on retail products and promotions
- Recognize and support team goals and create positive relationships with team members
- Provide support for the spa by maintaining a clean environment
- Help grow the business by creating relationships with clients and providing exceptional customer service skills
What We Offer:
- A healthy compensation plan that rewards your hard work with hourly pay plus commission
- Training to help you grow and refine your sales and customer service skills
- Benefits that help you take care of you, including employer-paid healthcare, matching 401(k), and paid time off for full-time employees
- Free or discounted services and retail products
Requirements:
- High school diploma or equivalent
- Smart and savvy with solid math and computer skills, confidence handling cash
- Masters of customer service who make everyone they interact with feel valued and supported
- Supporters of total body care with a general knowledge of massage and skin care services
About Us:
Massage Envy is a leading provider of massage and skin care services, committed to delivering an excellent experience every time. We're excited to hear from everyone with the skills, experience, and passion to do a great job, regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.
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