Customer Service Ambassador

1 week ago


Hudson, Wisconsin, United States Festival Foods Grocery Store Full time
Festival Foods Grocery Store Job Description

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Representative. As a key member of our store team, you will be responsible for delivering exceptional guest service and leading our Guest Service associates to achieve high performance standards.

Key Responsibilities:

  • Reinforce Festival culture and guest service expectations to all Guest Service associates.
  • Oversee and lead Guest Service associates, including Service Desk, Cashiers, Baggers, and Cart Runners.
  • Utilize leadership tools and techniques to drive performance and achieve business objectives.

Requirements:

  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Excellent customer service skills and a passion for delivering exceptional guest experiences.

About Us: Festival Foods is a family-owned grocery store chain committed to providing exceptional guest service and supporting our local communities.



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