Field Engineer for Automotive Solutions
2 weeks ago
The Automotive Field Site Engineer plays a crucial role in providing technical support and service to major automotive manufacturers. This position demands a blend of technical expertise and strong interpersonal skills to foster customer relationships and ensure satisfaction.
Qualifications Required:
- A Bachelor’s degree in Chemical Engineering, Chemistry, or a related discipline, or equivalent professional experience.
- A minimum of 5 years of professional experience in a sales or service capacity, ideally in a customer-facing role.
- Demonstrated ability to build and maintain strong customer relationships.
- Excellent communication skills, both verbal and written, for effective interaction with diverse teams.
- Proven problem-solving abilities and technical leadership skills.
- Proficient in computer applications and knowledgeable about phosphate coatings, adhesives, and sealants.
Key Responsibilities:
- Oversee site and service operations for a leading automotive original equipment manufacturer (OEM).
- Collaborate on automotive pretreatment systems, sealers, underbody applications, and other relevant processes.
- Conduct daily testing and quality audits to verify compliance with specifications.
- Document findings and generate reports for management and staff.
- Engage with plant personnel across various levels to ensure effective communication.
- Develop and implement strategies for account management and service sales to explore new business avenues.
- Deliver exceptional customer service and uphold the company’s commitment to quality.
- Manage organizational resources to provide comprehensive customer and technical support.
- Ensure swift resolution of issues while offering technical and product management assistance across various technology platforms.
- Maintain the company’s professional image and high standards.
- Handle order placements, shipment tracking, and inventory monitoring.
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