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Patient Registration Representative
2 months ago
About the Role:
The Patient Registration Representative plays a vital role in ensuring the smooth and efficient check-in process for patients at Mayo Clinic. This position requires strong communication and organizational skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Verify patient demographic information and collect insurance data
- Identify and/or create appropriate accounts for patients
- Collect co-payments and/or share of cost from patients
- Ensure patient safety using positive patient identification protocols
- Obtain necessary consents from patients
Requirements:
- High School Diploma or GED and 2+ years of relevant experience
- OR Bachelor's degree
- Ability to read and communicate effectively
- Basic computer/keyboarding skills, intermediate mathematic competency
- Good written and verbal communication skills
- Knowledge of proper phone etiquette and phone handling skills
Preferred Qualifications:
- Prior desk, appointment, or secretarial experience
- Working knowledge of scheduling systems and procedures
- Ability to interact on a professional level with individuals from diverse backgrounds
- Knowledge of and experience using an Epic RC/EMR system
Compensation and Benefits:
$25.28 per hour
Part-time position with flexible scheduling
Opportunity for shift differential
