Scheduling Coordinator
2 weeks ago
We are seeking a highly skilled Scheduling Specialist to join our team at Gundersen Health System. As a Scheduling Specialist, you will play a critical role in providing exceptional customer service to our patients and internal customers while ensuring efficient operation of our department.
Key Responsibilities:- Represent Gundersen Health System's high standards for customer service through telephone interactions that reflect courteous, patient, and respectful conduct and conversation.
- Expertly manage provider and department schedules, effectively coordinating appointments/procedures for patients and providing information and instruction to prepare the patient for their visit.
- Maintain data integrity in the pre-registration of patients, verifying and updating demographics and assessing patient insurance coverage to drive a timely billing process.
- Actively participate in analysis of work processes and provide feedback to department managers to improve the overall scheduling/access process.
- Demonstrate and maintain competency in computer skills related to patient registration, insurance verification, and appointment scheduling.
- High School Diploma or equivalency
- 1 year experience in an office setting requiring customer service responsibilities
- Starting pay of $17.24/hour + more for experience
- Shift, weekend, and holiday differentials
- Support to grow in your career with access to our Career Development Center and Tuition Investment Program
- Top-rated retirement plan and healthcare benefits
- Departmental leadership that supports you as you do your best work
- Work/Life balance to love what you do and where you live
Gundersen Health System is a healthcare organization that values its employees and patients. We strive to provide a positive and supportive work environment that allows our employees to grow and thrive in their careers. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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Scheduling Coordinator
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