Salesforce Transformation Leader

6 days ago

New York, New York, United States Resource Informatics Group Full time
Job Title: Salesforce Transformation Leader

Location: Hybrid

Duration: Long term

Rate: Market All Inclusive


Job Summary:

The Transformation and Innovation team at Resource Informatics Group is responsible for setting the vision, strategy, and roadmap to deliver best-in-class experiences for internal and external customers across different digital channels. To achieve our objectives, the team has established a customer-first design approach that puts our customers at the center of everything we do, leveraging agile operating models to accelerate development progress and drive innovation.

The Salesforce Transformation Leader will manage the Salesforce development and production support team and projects associated with the Sales Process & Tools initiative. A successful candidate will be a strategic, results-driven leader who is passionate about designing best-in-class digital experiences and staying at the forefront of cutting-edge technology in the banking space.

Primary Duties and Responsibilities:
  • Work closely with Partners and clients to deliver functionality on budget and on time.
  • Responsible for day-to-day management of the team and projects.
  • Proficient storyteller with the ability to compose a story backed by research and data, to convey the product vision, then present to a wide audience including senior leaders.
  • Interface with Legal, Compliance, Risk, and ensure strategies and execution for the set of features under their control are delivered flawlessly and meet key compliance, risk, and control needs to protect both our business and customer interests.
  • Manage the product backlog and prioritization of features, taking into account varying priorities across multiple lines of business. Manage Agile Scrum teams to implement the build of a best-in-class digital experience.
  • Monitor, analyze, and communicate performance of the Salesforce platform, track KPIs, and share with stakeholders on an ongoing basis.
Qualifications:
  • 18 or more years of experience in the industry. 5 years in Banking & Financial Services.
  • 7 years of Project and People Management experience.
  • 5 to 7 years of hands-on Salesforce development experience.
  • Demonstrated ability to solve problems, determine appropriate actions, and complete projects with little direction.
  • Ability to meet tight deadlines and thrive in a multi-project environment, while ensuring production systems are up and performing well.
  • Experience in agile development processes.
  • Excellent verbal and written communication skills.

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