Pet Host Associate

4 days ago


Norwalk, Connecticut, United States Pooch Hotel Full time

Pooch Hotel is seeking a highly motivated and enthusiastic Pet Host to join our team. As a Pet Host, you will be the first point of contact for our guests, providing exceptional customer service and ensuring their pets receive top-notch care. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Job Description:
  • Main Responsibilities:
  • Provide exceptional customer service to ensure guest satisfaction
  • Greet clients and their pets upon arrival, handle check-in and check-out processes
  • Schedule appointments and reservations as needed
  • Manage cash transactions, report any discrepancies
  • Interact with staff to ensure client and pet needs are met
  • Maintain accurate records of pet visits, including vaccination information
  • Act as liaison between veterinarians, customers, and emergency contacts

About Us: Pooch Hotel is an equal opportunity employer committed to diversity in the workplace. We offer a competitive salary range of $40,000 - $55,000 per year, depending on experience, plus benefits.


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