Senior Member Service Representative

5 days ago


MI United States Isabella Community Credit Union Full time
{"title": "Senior MSR Role", "description": "

At Isabella Community Credit Union, we are seeking a highly skilled Senior MSR to join our team. As a Senior MSR, you will play a critical role in providing exceptional member service and support to our members.

Key Responsibilities:
  • Supervise and coordinate activities of MSRs, ensuring seamless member service and support.
  • Assist members with opening and closing accounts, processing transactions, and addressing member problems and inquiries.
  • Identify opportunities to cross-sell additional products or services to members.
  • Maintain accurate member account information on computer systems and prepare required reports for management.
  • Act as liaison between members and various departments.
Performance Expectations:
  • Provide informed, prompt, and accurate service to all members and associates.
  • Open all accounts, certificates of deposit, and other Credit Union products or services in accordance with federal regulations.
  • Carry out assigned duties and responsibilities with minimal errors.
  • Actively cross-sell products and services to members to achieve or exceed established individual and branch sales goals.
  • Troubleshoot and resolve member and internal inquiries in a timely and accurate manner.
Requirements:
  • One year to three years of similar or related experience.
  • A high school education or GED.
  • Working knowledge of principles and processes for providing member and personal services.
  • Excellent communication and interpersonal skills.
", "lang_code": "en"}

  • Dewitt, MI , USA, United States LAFCU Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Member Services Representative to join our team at LAFCU. As a key member of our staff, you will be responsible for providing exceptional member service, promoting our products and services, and ensuring compliance with regulatory requirements.Key ResponsibilitiesProvide thorough and accurate...


  • , MI, United States Peninsula Federal Credit Union Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Member Service Representative to join our team at Peninsula Federal Credit Union. As a key member of our team, you will be responsible for providing exceptional member service and support in a fast-paced environment.Key ResponsibilitiesPerform a variety of member services, including opening and...


  • , MI, United States InTouch Credit Union Full time

    Job Title: Member Service RepresentativeWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at InTouch Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, promoting our products and services, and contributing to the overall success of our...


  • , MI, United States Peninsula Federal Credit Union Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented individual to join our team as a Member Service Representative. As a key member of our team, you will be responsible for providing exceptional member service and ensuring that our members receive the highest level of support and assistance.Key ResponsibilitiesPerform a variety of member services,...


  • , MI, United States mfcu Full time

    Member Service Representative/TellerWe are seeking a highly motivated and customer-focused individual to join our team as a Member Service Representative/Teller at our Broadway Branch in Mount Pleasant. As a key member of our team, you will be responsible for delivering exceptional customer service and providing financial solutions to our members.Key...


  • , MD, United States SECU Full time

    Job Title: Member Services RepresentativeWe are seeking a highly skilled and dynamic professional to join our Retail Banking Financial Center team as a Member Services Representative.Key Responsibilities:Provide exceptional member service through engaging communication, accuracy, and efficiency.Educate members on SECU products and services, and make...


  • , FL, United States First Florida Credit Union Full time

    Member Service RepresentativeAre you passionate about delivering exceptional customer service and helping individuals achieve their financial goals? We're seeking a highly motivated and detail-oriented Member Service Representative to join our team at First Florida Credit Union.Key Responsibilities:Provide top-notch service to members, responding to their...


  • , FL, United States Gulf Winds Federal Credit Union Full time

    About Gulf Winds Federal Credit UnionGulf Winds Federal Credit Union is a leading financial institution dedicated to providing innovative financial solutions to its members. With a rich history dating back to 1954, we have grown to become a regional institution with over $1 billion in assets and 83,000+ members across Florida, Alabama, and Georgia.Our...


  • , CA, United States Navy Federal Credit Union Full time

    About the RoleWe are seeking a highly skilled and motivated Member Service Representative to join our team at Navy Federal Credit Union. As a Member Service Representative, you will be responsible for providing exceptional service to our members, answering their questions, and resolving their issues in a timely and professional manner.Key...


  • , WI, United States Stevens Point Area YMCA Full time

    **Job Summary**Stevens Point Area YMCA is seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our team, you will be responsible for providing exceptional service to our members and guests, while also assisting in the creation and implementation of member-focused policies and...


  • Raleigh, NC, United States VirtualVocations Full time

    A company is looking for a Senior Customer Service Representative to enhance customer interactions and resolve inquiries. Key Responsibilities Manage incoming calls, emails, and inquiries while providing timely responses Process orders, returns, and credits accurately for multiple brands Serve as the main contact for customers, addressing inquiries...


  • , WI, United States YMCA of Greater Waukesha County Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Representative at the YMCA of Greater Waukesha County. As a key member of our team, you will be responsible for providing exceptional service to our members, promoting our programs and services, and contributing to a safe and welcoming environment.Key...


  • , MD, United States Oracle Full time

    Job DescriptionOracle is seeking a highly skilled Senior Services Sales Representative to join our team. As a Senior Services Sales Representative, you will be responsible for closing managed service engagements within a defined set of Key Accounts. You will possess strategic account planning and effective presentation skills, with strong collaborative...


  • , OH, United States YOUNG MENS CHRISTIAN ASSOCIATION OF Full time

    Job SummaryThis role supports the mission of the YOUNG MENS CHRISTIAN ASSOCIATION OF by delivering exceptional service to members, guests, and program participants. The Member Service Representative is responsible for welcoming, connecting, supporting, and inviting members to engage with the Y's programs and services.Key ResponsibilitiesWelcome members by...


  • , MI, United States Village Market Full time

    Job Title: Cashier Customer Service RepresentativeJob Summary:Village Market is seeking a highly skilled and customer-focused Cashier Customer Service Representative to join our team. As a key member of our store staff, you will be responsible for providing exceptional guest service, operating our computerized cash system, and maintaining a clean and...


  • , MI, United States Soo Co-op Credit Union Full time

    About Soo Co-op Credit UnionSoo Co-op Credit Union is a community-focused financial institution dedicated to providing exceptional service to our members. With a rich history dating back to 1958, we pride ourselves on our commitment to excellence, personalized member service, and community engagement.Job SummaryWe are seeking a highly motivated and...


  • , MI, United States Christian Financial Credit Union Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Teller-Member Services Representative. As a key member of our branch team, you will be responsible for providing exceptional member service, processing transactions, and promoting financial well-being to our members.Key ResponsibilitiesProcess deposits and...


  • , MO, United States Ricoh USA, Inc. Full time

    Job Title: Senior Field RepresentativeJoin Ricoh USA, Inc. as a Senior Field Representative and take on a challenging role that requires technical expertise, customer service skills, and a passion for delivering exceptional solutions. As a key member of our team, you will be responsible for providing technical support and solutions to our customers, ensuring...


  • , OH, United States Planet Fitness Full time

    Planet Fitness HiringWe are seeking a highly motivated and customer-focused Overnight Member Services Representative to join our team at Planet Fitness. As a key member of our team, you will be responsible for providing exceptional service to our members and guests, ensuring a welcoming and inclusive environment in our clubs.Key Responsibilities:Welcome...


  • , IL, United States Health Care Service Corporation Full time

    Job SummaryAt Health Care Service Corporation, we empower our employees with curated development plans that foster growth and promote rewarding, fulfilling careers. We are seeking a Customer Service Representative to join our team in a call center environment. As a Customer Service Representative, you will be responsible for working on the phone to assist...