Senior Field Representative

1 week ago


MO United States Ricoh USA, Inc. Full time
Job Title: Senior Field Representative

Join Ricoh USA, Inc. as a Senior Field Representative and take on a challenging role that requires technical expertise, customer service skills, and a passion for delivering exceptional solutions. As a key member of our team, you will be responsible for providing technical support and solutions to our customers, ensuring their satisfaction and loyalty to our brand.

Key Responsibilities:
  • Provide technical support and solutions to customers, including product configuration, installation, troubleshooting, and maintenance.
  • Develop and maintain strong relationships with customers, understanding their needs and preferences to deliver tailored solutions.
  • Collaborate with internal teams to ensure seamless delivery of services and solutions.
  • Stay up-to-date with industry trends and technologies to provide innovative solutions to customers.
Requirements:
  • High school diploma or equivalent required; degree in a related field preferred.
  • Valid state driver's license and minimum level of auto insurance coverage.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal teams.
  • Strong problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions.
What We Offer:
  • A competitive salary and benefits package, including medical, dental, and vision insurance.
  • A comprehensive training program to ensure your success in the role.
  • The opportunity to work with a dynamic and supportive team, committed to delivering exceptional customer experiences.
  • A collaborative and inclusive work environment, with opportunities for growth and development.


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