Overnight Member Services Representative
1 week ago
We are seeking a highly motivated and customer-focused Overnight Member Services Representative to join our team at Planet Fitness. As a key member of our team, you will be responsible for providing exceptional service to our members and guests, ensuring a welcoming and inclusive environment in our clubs.
Key Responsibilities:
- Welcome members and guests with a friendly and approachable demeanor
- Respond to phone calls and inquiries in a professional and courteous manner
- Check in members, provide tours, and assist with new sign-ups
- Address member questions and concerns in a timely and effective manner
- Manage point of sale transactions and daily shift closures
- Assist with member account updates and maintenance
- Maintain the cleanliness and organization of club facilities
Requirements:
- Previous customer service experience preferred
- High school diploma or equivalent required
- Must be at least 18 years old
- Available to work overnight hours
- Basic computer skills and attention to detail
- Reliable and punctual
- Excellent communication and interpersonal skills
Why Work with Us?
- Be part of a team dedicated to creating a healthier planet
- Work alongside talented and passionate professionals
- Enjoy a range of employee benefits, including medical and dental insurance, retirement savings plans, and more
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