Program Manager
4 weeks ago
Northwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970.
We are a mission-focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most - uninsured individuals, families, the homeless, and migrant workers.
As a Community Health Center, we value a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration, and work-life harmony.Full-time, 40 hrs. per week, Monday - Friday
Key Responsibilities:
- Coordinate and administer the Crisis & Information Hotline and the 988 program.
- Monitor agreements and responsibilities outlined in grants, contracts, and service supports provided to all NWHS programs and departments.
- Recruit, hire, coach, train, and support staff.
- Maintain up-to-date written protocols and procedures in alignment with industry standards, including 988 voice, chat, and text services.
- Oversee the Emergency Financial Assistance Program and ensure compliance with contract expectations and strategic partnerships.
- Review and update monthly, quarterly, and annual reports to funders for quality assurance and reporting purposes.
Preferred master's degree in social work, counseling, psychology, and/or equivalent experience or BS/BA with 2+ years of supervisory experience and 3+ years of related work experience in social service or mental health fields.
Experience with program oversight and providing supervision.Benefits:
Full Comprehensive Health Plans: Medical with two plan options, Dental & Vision options, Flex Spending Account
Group Life: Short-Term & Long-Term Disability 100% paid by employer, 403(b) retirement plan with 3% employer match, 7 1/2 paid holidays each year + 2 paid floating holidays for FT positions, Continuing Education & Training Benefits
Equal Opportunity Employer:
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Full-Time
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