Equipment Rental Account Manager

3 weeks ago


Long Beach, California, United States Coastline Equipment Full time
Job Description

We are looking for a skilled Rental Sales Representative to drive the growth and success of our rental business. This role involves working closely with the rental team to ensure seamless operations, from equipment delivery to routine on-site inspections.

Responsibilities
  • Serve as a knowledgeable resource on John Deere equipment and its applications, providing expert guidance to clients.
  • Demonstrate in-depth knowledge of equipment use, application, and capabilities, ensuring alignment between product offerings and client needs.
  • Manage equipment pick-up and delivery schedules, ensuring timely service and reliable equipment availability for clients.
  • Conduct regular inspections of rented equipment to verify it is in optimal condition and complies with safety standards.
  • Engage with clients post-rental to confirm satisfaction, address any concerns, and encourage repeat business.
  • Monitor competitor activities and market trends to provide insights that inform Coastline Equipment's rental strategies and market approaches.
  • Maintain accurate and up-to-date customer records, call logs, and detailed call reports to support ongoing client communication and service continuity.
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent required; Bachelor's degree preferred.
  • Proven knowledge of John Deere equipment and competitor offerings, with experience in the equipment rental industry being highly advantageous.
  • Strong verbal and written communication skills, with the ability to build rapport with clients and collaborate effectively with team members.
  • Ability to work efficiently under pressure, managing multiple deadlines and priorities simultaneously.
  • Proficiency in computer and software applications, demonstrating strong general technology skills.


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