Technical Customer Solutions Specialist
2 weeks ago
Position Overview: The Client Solutions Engineer plays a crucial role in delivering tailored applicator solutions that enhance customer experience and ease of use.
Role Responsibilities: This newly established position in the USA requires a candidate who can work independently and effectively. Key responsibilities include:
- Designing and constructing applicators, while identifying areas for improvement and overseeing installations at client locations.
- Managing projects for each opportunity, conducting site assessments, and providing strategic recommendations for optimal placement of Filtrona applicator solutions.
- Conducting in-house testing to ensure compliance with safety and quality standards.
- Overseeing the final assembly, installation, and commissioning of applicator systems, adhering to required safety protocols.
- Providing ongoing maintenance and support as needed by clients.
Customer Interaction: This position is highly customer-oriented, necessitating strong communication skills in both verbal and written forms across various functions and organizational levels. The role involves presenting efficient and cost-effective solutions to clients and supporting the sales team in closing deals promptly. Travel commitments of up to 50% are expected.
Collaboration and Development: Collaborate with Sales & Marketing and Product Development teams, as well as current and potential suppliers, to ensure continuous advancement of market-relevant applicator solutions. Engage in research and development of new technologies to maintain a competitive edge in target market segments, while evaluating competitor offerings to enhance our value propositions.
Key Qualifications:
- A minimum of 5 years of experience in field engineering, solution engineering, or after-sales support.
- Comprehensive understanding of packaging products or services, including technical specifications and troubleshooting methods.
- Proficiency in diagnosing and resolving technical issues, often requiring analytical and PLC troubleshooting skills.
- Experience in the installation, configuration, and maintenance of relevant equipment.
- Ability to create and interpret technical documentation, troubleshooting guides, and product specifications.
- Familiarity with AutoCAD for technical and mechanical drawings.
- Demonstrated project management and customer-facing experience.
- Willingness to travel up to 50% of the time.
- Knowledge of the food and beverage industry is advantageous.
- Experience in sales, marketing, or customer service is preferred.
- Ability to research and develop innovative solutions and technologies to meet customer demands.
-
Richmond, Virginia, United States ABB Full timeCustomer Support Specialist for Technical SolutionsAt ABB, we are committed to tackling global challenges. Our core values: care, courage, curiosity, and collaboration - alongside a strong emphasis on diversity, inclusion, and equal opportunities - are fundamental in our mission to empower everyone to develop sustainable solutions. Join us in shaping the...
-
Stormwater Solutions Technical Sales Specialist
2 weeks ago
Richmond, Virginia, United States Contech Engineered Solutions Full timeBecome a Key Player in Stormwater Management at Contech At Contech Engineered Solutions, we are at the forefront of stormwater management innovation. Our mission is to collaborate with engineers, contractors, and project stakeholders to deliver effective infrastructure and land development solutions. Our diverse portfolio of stormwater treatment and storage...
-
Technical Support Specialist
2 days ago
Richmond, Virginia, United States Focused HR Solutions Full timeJob DescriptionFocused HR Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients.Key Responsibilities:Provide Tier 2 and 3 technical support to internal clients on a day-to-day basis.Act as a backup to Client...
-
Technical Support Specialist
1 week ago
Richmond, Virginia, United States GSK Solutions Full timePosition OverviewJob Title: Technical Support Specialist (Onsite)Location: Richmond, VAJob Type: ContractCompensation: Competitive hourly rateClient: State of VirginiaInterview Process: In-Person Role Summary:GSK Solutions is seeking a dedicated professional for an on-site technical support role. The ideal candidate will possess a strong background in...
-
Customer Support Specialist
1 week ago
Richmond, Virginia, United States ABB Full timeCustomer Support Specialist - Technical FocusAt ABB, we are committed to tackling global challenges. Our core values: care, courage, curiosity, and collaboration - along with a strong emphasis on diversity, inclusion, and equal opportunities - are fundamental in our mission to empower individuals to develop sustainable solutions. Join us in writing the next...
-
Customer Solutions Specialist
1 week ago
Richmond, Virginia, United States Erie Home Full timeJob OverviewCustomer Solutions Specialist | U.S. Military Veterans InitiativeJoin Erie Home and elevate your career.Recognized as a proud recipient of the 2021 TOP WORKPLACESOperation E.C.H.O. (Erie Construction Hero Opportunity)At Erie Construction, we actively seek out Military Veterans who bring exceptional qualities such as discipline, leadership,...
-
Customer Solutions Specialist
2 weeks ago
Richmond, Virginia, United States Efficiency Innovations, Inc Full timeJob OverviewMake a positive impact in the communityEfficiency Innovations, Inc. is seeking a dedicated and service-oriented Customer Solutions Specialist who is passionate about assisting individuals with consumer technology products and services. This is a full-time role that offers opportunities for career advancement and professional development. Enjoy...
-
Technical Support Specialist
2 weeks ago
Richmond, Virginia, United States Apex Systems Full timeJob Title: Technical Support SpecialistLocation: Remote (Local candidates preferred)Contract: 6 months or longerShift: Monday to Friday, 1:00 PM - 10:00 PMJob OverviewThe Technical Support Specialist is tasked with addressing initial reports of technical issues or requests. The Specialist aims to resolve as many inquiries as possible during the first...
-
Technical Solutions Consultant
1 week ago
Richmond, Virginia, United States Microsoft Full timePosition Overview We are seeking a skilled Technical Consultant to contribute to Microsoft Federal's mission of empowering organizations and individuals globally. At Microsoft, our commitment to a growth mindset fosters an environment where excellence is inspired, and teams are encouraged to perform at their best. This philosophy drives us to understand our...
-
Technical Solutions Consultant
2 weeks ago
Richmond, Virginia, United States Microsoft Full timePosition Overview We are seeking a Technical Consultant to contribute to the Microsoft Federal division. At Microsoft, our mission is to empower every individual and organization globally to achieve more. Our organizational culture is rooted in fostering a growth mindset, inspiring excellence, and motivating teams and leaders to perform at their best daily....
-
Technical Solutions Consultant
1 week ago
Richmond, Virginia, United States Microsoft Full timePosition Overview We are seeking a skilled Technical Consultant to contribute to Microsoft Federal's mission. At Microsoft, our objective is to empower individuals and organizations globally to achieve their fullest potential. Our organizational culture emphasizes a growth mindset, which inspires excellence and encourages teams and leaders to perform at...
-
Technical Solutions Consultant
1 week ago
Richmond, Virginia, United States Microsoft Full timePosition Overview We are seeking a Technical Consultant to contribute to the Microsoft Federal team. At Microsoft, our mission is to empower every individual and organization globally to achieve more. Our culture emphasizes a growth mindset, fostering excellence, and motivating teams and leaders to perform at their best daily. This growth mindset encourages...
-
Technical Support Specialist
2 weeks ago
Richmond, Virginia, United States Focused HR Solutions Full timeFocused HR Solutions is seeking a highly motivated and experienced Technical Support Analyst to join our client's team in Richmond, VA. In this role, you will provide critical technical support to both internal and external clients. You will be responsible for troubleshooting a wide range of technical issues, maintaining system documentation, and...
-
Technical Support Specialist
12 hours ago
Richmond, Virginia, United States Securitas Electronic Security Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Securitas Electronic Security. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams.Key ResponsibilitiesRespond to technical inquiries and resolve issues in a timely and...
-
Technical Solutions Arch. Sr. Specialist
2 months ago
Richmond, Virginia, United States NTT DATA Services Full timeReq ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Technical Solutions Arch. Sr. Specialist to join our team in richmond, Virginia (US-VA), United States (US).SQL Server...
-
Technical Support Specialist
2 weeks ago
Richmond, Virginia, United States Infranet Technologies Group Full timePosition Overview: IT Support Analyst at Infranet Technologies GroupRole SummaryInfranet Technologies Group is seeking a proficient IT Support Analyst to enhance our service delivery. This role focuses on providing exceptional technical assistance and customer support to our valued clients. As a leading regional provider of IT Managed Services and Technology...
-
Senior Specialist Solution Architect
4 weeks ago
Richmond, Virginia, United States Red Hat Full timeThe Red Hat Public Sector Sales team is looking for a Senior Specialist Solution Architect to support the Intelligence Community with expertise in cloud infrastructure, containers, DevOps, and automation to join us. In this role, you will support our cloud presales efforts in the government sector with technologies like Red Hat OpenShift and Red Hat Ansible...
-
Oracle EBS Solutions Specialist
2 weeks ago
Richmond, Virginia, United States MindSource Full timeOracle EBS Solutions Specialist Company: MindSource Position Type: Contract Location: Remote/On-site We are seeking a skilled Oracle EBS Solutions Specialist with a strong background in OEBS architecture. Key Responsibilities: Demonstrate expertise in Oracle EBS accounts receivables, billing, and advanced collections. Provide technical and functional...
-
Senior Technical Escalation Specialist
1 month ago
Richmond, Virginia, United States AvePoint Full timeAbout AvePoint: Collaborate with confidence. AvePoint provides the most advanced platform to optimize SaaS operations and secure collaboration. More than 9 million cloud users rely on our solutions. Founded in 2001, AvePoint is a five-time Global Microsoft Partner of the Year and headquartered in Jersey City, New Jersey. For more information, visit .At...
-
Customer Solutions Specialist
1 week ago
Richmond, Virginia, United States Leonard Buildings & Truck Accessories Full timePosition Overview:A Sales Associate at Leonard Buildings & Truck Accessories is an enthusiastic and detail-oriented individual dedicated to delivering exceptional service to every customer. This role involves efficiently handling customer inquiries and processing orders both via phone and in-store.Key Responsibilities:- Independently manage customer requests...