Community Operations Manager
2 weeks ago
InterSolutions, LLC is a premier recruiting agency focused on the property management sector. Our mission is to connect top talent with exceptional career opportunities, ensuring a seamless job search experience for candidates.
We are currently seeking a dedicated Community Operations Manager to oversee a multifamily residential property. This role is ideal for individuals looking to advance their careers in property management.
Key Responsibilities:
· Directs, mentors, and assesses the performance of property staff, including conducting annual performance evaluations.
· Takes the lead in the initial interviewing and selection process for property personnel.
· Ensures financial health by implementing cost-saving measures and achieving optimal rent collection rates.
· Engages in the development of the annual operating budget while adhering to financial guidelines.
· Establishes and follows effective rent collection strategies, including proactive follow-up on overdue accounts.
· Oversees landlord-tenant interactions and facilitates conflict resolution as needed.
· Delivers outstanding customer service and maintains strong communication with residents.
· Creates and executes marketing strategies to enhance community visibility and meet occupancy targets.
Qualifications:
· A minimum of 1-3 years of experience in a property management role.
· Familiarity with property management software, particularly Entrata, is preferred.
· Previous supervisory experience in a management capacity, including budget management, accounting, and employee relations.
· Proven ability to lead teams to achieve operational goals and expectations.
· Strong verbal and written communication skills for professional interactions with staff and stakeholders.
· Proficient computer skills necessary for executing essential job functions.
· Basic understanding of accounting principles and financial record-keeping.
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