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Restoration Operations Manager

2 months ago

Pottstown, Pennsylvania, United States SERVPRO of Columbia, Montour & Sullivan Counties Full time
Job Summary

We are seeking a highly skilled and experienced Restoration Operations Manager to join our team at SERVPRO of Columbia, Montour & Sullivan Counties. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our production department, ensuring that our customers receive exceptional service and that our team members are equipped to handle any situation.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to our clients, ensuring that their needs are met and exceeded.
  • Team Management: Supervise and manage a team of production personnel, providing guidance and support to ensure that they are equipped to handle any situation.
  • Operations Management: Oversee the day-to-day operations of our production department, ensuring that all tasks are completed efficiently and effectively.
  • Process Improvement: Identify areas for process improvement and implement changes to increase efficiency and productivity.
  • Communication: Communicate effectively with team members, customers, and other stakeholders to ensure that all needs are met.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 2 years of management experience in a related field.
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and experience with customer service and team management.
  • Certifications: IICRC certifications preferred.
Benefits
  • Competitive Salary: $50,000 - $70,000 per year.
  • Bonuses: Bonus based on performance.
  • Benefits: Health insurance, dental insurance, vision insurance, and paid time off.
What We Offer

We offer a competitive salary, bonuses, and a comprehensive benefits package. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.