Service Coordinator
1 month ago
Transforming the Industry, One Service Call at a Time
At Tudi Mechanical Systems, we're more than just a mechanical contractor. We're a team that operates with a single heartbeat, driven by a passion for excellence and a commitment to our customers.
Key Responsibilities
- Manage commercial service requests and assign technicians to ensure timely responses and quality service
- Schedule and track service technicians to maximize efficiency and effectiveness
- Communicate with customers and their representatives, including building owners, mechanical contractors, and field support staff
- Ensure 100% customer satisfaction through effective issue resolution and follow-up
Requirements
- 3+ years of experience in dispatching or customer service
- High School or Vocational School education
- General familiarity with the Tampa area
- Exceptional interpersonal, customer service, and communication skills
- Strong proficiency with MS Office
About Tudi Mechanical Systems
Founded in 1987, Tudi Mechanical Systems has grown into a premier mechanical service contractor and trusted business partner. We're committed to our customers and each other, and we're raising the bar and changing the industry. We're recognized as a 4-time recipient of the Tampa Bay's Best Places to Work Award and one of the best contractors on the U.S. East Coast by Air Conditioning, Heating and Refrigeration News.
We Offer
- Competitive compensation package with a bonus incentive program
- Comprehensive benefits package, including employer-paid health insurance
- 401k with Company match and profit sharing
- Excellent working environment and opportunities for growth and development
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