Housing Specialist
5 days ago
At St. Francis House, we are seeking a skilled and compassionate Housing Navigator to join our team. As a key member of our Housing Department, you will play a vital role in supporting individuals who are experiencing homelessness.
Job Summary:
The Housing Navigator will work collaboratively with other departments to identify traditional and non-traditional housing opportunities, as well as behavioral health resources and income maximization. You will be responsible for triaging guests to determine their immediate needs, providing individualized support to help each guest develop a plan to address their barriers to housing, and maintaining a relationship with existing property managers/owners and establishing new relationships with those willing to house SFH guests.
Key Responsibilities:
- Triage guests to determine their immediate needs and ensure housing readiness
- Provide individualized support to help each guest develop a plan to address their barriers to housing
- Network and collaborate with area housing resources and maintain a presence at community housing resource meetings
- Build strong relationships with community partners to broaden housing search opportunities
- Maintain a relationship with existing property managers/owners and establish new relationships with those willing to house SFH guests
- Establish, update, maintain, and communicate a list of available housing opportunities on a regular basis
- Act as mediator with landlords, advocating on behalf of clients as needed to ensure successful partnership and lease compliance
- Assist guests in their search for housing, filling out rental applications, interpreting leases, understanding tenant rights and responsibilities, and supporting throughout the lease-up process
- Host workshops for guests on topics such as roommate share, weekly rentals, sober housing, maintaining a unit, community integration, etc.
- Maintain timely and accurate documentation within the HMIS guest database system
- Prepare related reports, including outcomes, successes, etc.
Requirements:
- High School Diploma or equivalent with 2 years of experience in human services required
- Bachelor's degree in human services field preferred
- Experience in a Social Services setting with working knowledge of coordinated care planning/housing case management service delivery required
- Knowledge of housing resources, subsidy programs, and the Continuum of Care for homeless persons in Boston
- Familiarity with the homeless population and desire to work with vulnerable populations
- Tech savvy around internet search, online applications, databases, online documentation
- Experience providing direct service to homeless individuals, preferred
- Lived experience of homelessness and/or recovery a plus
- Bilingual (Spanish), preferred
Why Join Our Team?
At St. Francis House, we are committed to a diverse and inclusive workforce where all staff can reach their fullest potential. We welcome everyone who has lived experience of homelessness and/or recovery, and those who have faced historic barriers to competitive employment, in particular Black, Indigenous, and People of Color (BIPOC), and those who are multi-lingual or multi-cultural and members of the LGBTQ+ community.
Reasonable accommodations may be made to enable individuals with disabilities to perform these duties.
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