Evening Counselor

1 day ago


Boston, Massachusetts, United States Pine Street Inn Full time
Job Summary

Pine Street Inn is seeking a highly motivated and compassionate Guest Services Specialist to join our team at the Yawkey House Shelter. As a key member of our evening shift, you will play a vital role in ensuring the safety and well-being of our guests.

Key Responsibilities
  • Provide direct care and support to guests, responding to their needs in a timely and professional manner.
  • Assist guests in developing and implementing a housing pathway, motivating them to work towards stable housing and connecting them with relevant resources.
  • Collaborate with guests to connect them with substance abuse, mental health, and medical resources when necessary.
  • Enter data into the Homeless Management Information (HMIS) system and document reports in accordance with agency policy.
  • Make sound decisions and seek guidance from supervisors as needed.
Requirements
  • High School diploma or equivalent.
  • Minimum one year of experience in the Human Services field.
  • Valid MA driver's license in good standing (preferred).
  • Bilingual English/Spanish (preferred).
  • Administering Narcan and CPR in a work setting (preferred).
  • Knowledge of addiction, recovery, and mental illness (preferred).
  • Knowledge of area resources (preferred).
What We Offer

Pine Street Inn offers a competitive salary of $21.40 per hour, DOE, and a comprehensive benefits package. This is a 40-hour per week position, working Thursday-Monday, 2:45PM-11:15PM. Essential position during weather or other emergencies.


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