Current jobs related to Serial 1 Customer Experience Expert - Lehi, Utah - Cycle Company, LLC

  • Sales Associate

    2 weeks ago


    Lehi, Utah, United States Chico's Full time

    Job Title: Sales AssociateWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's FAS. As a Sales Associate, you will play a key role in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations.Key Responsibilities:Drive sales growth...

  • Sales Associate

    1 week ago


    Lehi, Utah, United States Famous Footwear Full time

    About the Role:Famous Footwear is seeking a Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service and creating a welcoming environment for our customers.Key Responsibilities:Provide personalized assistance to customers throughout their shopping experience.Maintain a strong knowledge of...


  • Lehi, Utah, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Floor Associate to join our team at Marshalls. As a Sales Floor Associate, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.Key ResponsibilitiesEngage...


  • Lehi, Utah, United States AT&T Full time

    **Job Summary:**We are seeking a highly motivated Retail Sales Consultant to join our team at AT&T. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.**Key Responsibilities:**Possess a competitive spirit and desire to meet and exceed sales goalsStay up-to-date on the...


  • Lehi, Utah, United States Serenity Healthcare Full time

    Job OverviewSerenity Healthcare is seeking a dynamic and mission-driven Customer Experience Supervisor to lead our customer-centric call center team. As a key member of our organization, you will be responsible for driving exceptional results and empowering individuals to take back their lives through cutting-edge treatments.Key Responsibilities:Utilize...


  • Lehi, Utah, United States Akraya Full time

    Job Summary:We are seeking a UX Researcher to join User Labs, focusing on conducting comprehensive research studies and providing actionable insights for the Adobe Experience Manager (AEM) team.The ideal candidate will be instrumental in translating product team needs into well-defined research plans and delivering results that guide our customer experience...


  • Lehi, Utah, United States Pearson Full time

    About the RoleWe are seeking a highly skilled and dedicated individual to join our Customer Service team as a Customer Service Operations Support Administrator. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to client inquiries and resolve issues in a...


  • Lehi, Utah, United States Safe Streets USA Full time

    About SafeStreets USAWe are a leading provider of security solutions, dedicated to delivering exceptional customer experiences. Our team is passionate about helping individuals and families feel safe and secure in their homes.As a Customer Experience Agent, you will play a critical role in ensuring our clients receive the highest level of service. You will...


  • Lehi, Utah, United States DH2 Group Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Customer Experience Specialist to join our team at DH2 Group.Key ResponsibilitiesProvide exceptional customer service and support to clients and internal teamsManage day-to-day administrative tasks, including phone reception, data entry, and filingAssist with scheduling appointments,...


  • Lehi, Utah, United States Mile High Chicken Full time

    As a valued member of our team, you will play a crucial role in delivering exceptional customer experiences at Mile High Chicken. Your responsibilities will include:Welcoming guests with a warm and genuine smile within 3 seconds of arrivalMastering our menu to provide personalized recommendations and ensure seamless serviceMaintaining a clean and sparkling...


  • Lehi, Utah, United States Safe Streets USA Full time

    About SafeStreets USASafeStreets USA is a leading provider of security solutions, partnering with ADT to deliver top-notch services nationwide. With a strong focus on quality talent and career development, we cultivate meaningful relationships with clients and employees alike.Job SummaryWe're seeking a skilled Customer Experience Agent to join our team. As a...


  • Lehi, Utah, United States Adobe Full time

    Unlocking Digital PotentialWe're on a mission to empower individuals and organizations to create exceptional digital experiences. As a key member of our team, you'll play a vital role in driving this vision forward.About the RoleAs a Service Manager of Support Excellence, you'll be responsible for leading our team of technical support experts. Your primary...


  • Lehi, Utah, United States JobNimbus Full time

    Job OverviewAt JobNimbus, we believe in the journey of every individual. Just like iconic characters from stories, each person has their own path. We invite you to explore an opportunity with us that could lead to new friendships, insights into a dynamic company, and potentially a fulfilling career.Objective:Deliver exceptional technical assistance and...


  • Lehi, Utah, United States VASA Fitness Full time

    Position OverviewThe Member Experience Specialist is a vital role at VASA Fitness, responsible for delivering exceptional experiences to our members and guests. This includes greeting members with a smile, creating personal connections, and ensuring problems are reported in a timely manner.Key ResponsibilitiesExecute daily responsibilities to VASA's high...


  • Lehi, Utah, United States Adobe Full time

    Job SummaryWe're seeking a highly skilled Digital Solutions Expert to join our team at Adobe. As a Technical Account Manager, you will be responsible for providing exceptional customer service and technical support to our largest and most strategic customers. Your primary goal will be to drive customer success and operational health with Adobe solutions.Key...


  • Lehi, Utah, United States Adobe Systems Full time

    About the RoleWe are seeking an experienced Design Manager to lead our AI experience design team. As a Design Manager, you will be responsible for growing and mentoring a small team of designers, while leading design craft by example. You will work closely with cross-functional teams, including engineering, product management, and machine learning experts,...

  • Sales Engineer

    2 weeks ago


    Lehi, Utah, United States Synergysuite Inc Full time

    Job DescriptionThe OpportunityWe are seeking a highly skilled Sales Engineer to join our dynamic sales team at SynergySuite. As a Sales Engineer, you will be the bridge between our technical solutions and potential clients, working closely with Account Executives and technology teams to understand customer needs and effectively communicate how our software...


  • Lehi, Utah, United States Nerd United Full time

    Job SummaryWe are seeking a skilled Software Development Expert to join our team at Nerd United. As a key member of our development team, you will be responsible for designing, developing, and deploying software applications that meet the needs of our business.Key Responsibilities:Design and develop software applications using GoLang, React, and other...

  • Restaurant Team Member

    2 months ago


    Lehi, Utah, United States Cafe Rio Full time

    Job Summary:Cafe Rio is seeking a highly motivated and customer-focused Restaurant Team Member to join our team. As a Restaurant Team Member, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.Key Responsibilities:Guest Service: Greet guests warmly and make them feel welcome, answering...


  • Lehi, Utah, United States Adobe Full time

    About the RoleWe're seeking an experienced Experience Design Manager to lead the charge in defining the possibilities within the dynamic space of AI experiences for technical enterprise users.Key ResponsibilitiesBe a hands-on design manager, growing and mentoring a small, focused team, while leading design craft by example.Coach and mentor designers, attract...

Serial 1 Customer Experience Expert

2 months ago


Lehi, Utah, United States Cycle Company, LLC Full time

**About Us**

Cycle Company, LLC is a leading manufacturer of premium e-bicycles that combines innovative technology with human-centered design.

We are seeking a highly skilled Customer Support Representative to join our team and provide exceptional support to our customers.

**Job Summary**

The Customer Support Representative will be the primary point of contact for customers, dealers, and partners, providing assistance with online sales, logistics tracking, service questions, and warranty claims.

**Key Responsibilities:**

  • Respond to customer inquiries in a timely and professional manner
  • Manage service requests effectively to resolve customer concerns
  • Provide technical and functional support for Serial 1 products
  • Represent Cycle Company, LLC as a courteous and knowledgeable brand ambassador
  • Document all interactions and manage associated data

**Requirements:**

  • 1-3 years of customer service experience
  • Demonstrated interpersonal, verbal, and written communication skills
  • Proficient with office software, preferably Google Workspace
  • Experience with customer service or ticketing systems
  • Availability to work a standard schedule

**Preferred Qualifications:**

  • Previous experience in the bicycle industry
  • Experience using CRM systems

**Benefits:**

  • 100% Employer Paid Health Insurance
  • HSA Contribution
  • FSA
  • Vacation/Paid Holidays
  • Employee Purchase Plan for e-bicycles