Customer Experience Ambassador

4 weeks ago


Lehi, Utah, United States Mile High Chicken Full time

As a valued member of our team, you will play a crucial role in delivering exceptional customer experiences at Mile High Chicken. Your responsibilities will include:

  • Welcoming guests with a warm and genuine smile within 3 seconds of arrival
  • Mastering our menu to provide personalized recommendations and ensure seamless service
  • Maintaining a clean and sparkling restaurant environment, ensuring a safe and enjoyable experience for our guests
  • Meeting the minimum age requirement of 16 years old and maintaining a youthful energy

Key qualities for success in this role include:

  • A fun and energetic personality that radiates enthusiasm
  • An outgoing and bubbly demeanor that makes guests feel welcome
  • The ability to supercharge sales with savvy upselling techniques
  • A passion for delivering exceptional customer service
  • The capacity to work well under pressure and maintain a calm demeanor
  • A strong work ethic and commitment to punctuality
  • A firm, clear voice that can be heard across the restaurant
  • Intimidating eye contact that commands attention
  • A contagious smile that brightens the day of our guests

At Mile High Chicken, we believe that our team members are not just employees, but an extension of our family. We strive to create a positive experience for our guests and a sense of community among our team members. Our core values include:

  • Coach: Empowering our team members to reach their full potential
  • Sparkle: Maintaining a clean and sparkling restaurant environment
  • Cheetah: Moving quickly and efficiently to meet the needs of our guests
  • Cheerleader: Supporting and encouraging our team members to succeed
  • Chef: Preparing and serving high-quality food that exceeds our guests' expectations
  • MeMaw: Providing a warm and welcoming atmosphere that makes our guests feel at home

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