Customer Service Specialist
2 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at eTeam. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving complex issues, and ensuring customer satisfaction.
Key Responsibilities- Validate customer entitlement and log cases for routing or dispatching
- Monitor service events through completion for compliance
- Manage customer service requests through various access channels
- Review customer feedback and analyze statistics related to customer access and case management
- Provide resolution and feedback based on analysis
- Participate in projects for process or quality improvements
- Work with escalated customers and recommend actions in post-incident reviews
- Manage multiple tasks or cases simultaneously with minimal supervision
- High school education or equivalent
- 3-5 years of general experience or an equivalent combination of experience and college-level education
- Superior communication skills, both written and verbal
- Experience in customer-facing roles, either remote or face-to-face
- Computer proficiency, solving skills, accuracy in data entry, and excellent fluency in the supported language
- Experience in a phone-based remote role, familiarity with computer technology, time management skills, and ability to mentor and train new agents
eTeam offers a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.
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Customer Service Representative
1 week ago
Rio Rancho, New Mexico, United States Staff My Agency Full timeCustomer Service SpecialistFarmers Insurance is seeking a talented and caring individual to join their agency team as a Customer Service Specialist. In this role, you will play a crucial part in the operation of the agency, working closely with the agency owner to set strategy and implement best practices for customer contact.Key Responsibilities:Provide...
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Customer Engagement Specialist
1 month ago
Rio Rancho, New Mexico, United States Staff My Agency Full timeSTAFF MY AGENCY - Customer Service Sales Representative:Are you dedicated to providing outstanding customer support and possess a knack for identifying client needs? Join our team as a Customer Service Specialist at STAFF My Agency to enhance the client experience.Position Overview:We are looking for a compassionate individual to become part of our agency...
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Field Services Specialist
4 weeks ago
Rio Rancho, New Mexico, United States Tokyo Electron US Full timeJob Summary:Tokyo Electron US is seeking a highly skilled Field Services Specialist to join our team. As a Field Services Specialist, you will be responsible for performing on-site service and repair of semiconductor processing equipment.Key Responsibilities:Troubleshoot equipment problems and maintain records and reports as required.Coordinate activities...
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Field Service Equipment Specialist
19 hours ago
Rio Rancho, New Mexico, United States Principal Service Solutions Full timeJob Title: Field Service Equipment TechnicianPrincipal Service Solutions is seeking a skilled Field Service Equipment Technician to join our team. As a key member of our technical workforce, you will be responsible for providing top-notch service and repair of semiconductor processing equipment.Key Responsibilities:Perform on-site service and repair of...
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Medical Assistant
2 days ago
Rio Rancho, New Mexico, United States NextCare Full timeJob Title: Medical Assistant / Patient Service SpecialistWe are seeking a highly skilled and energetic Medical Assistant / Patient Service Specialist to join our team at NextCare Urgent Care in Albuquerque, NM.Job Summary:The Medical Assistant / Patient Service Specialist is a dual role that involves providing exceptional patient care and supporting front...
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Customer Service Representative
4 weeks ago
Rio Rancho, New Mexico, United States Mr Appliance Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our support team, you will be responsible for handling service requests and customer complaints in a professional and courteous manner.Key ResponsibilitiesReceive and respond to customer inquiries in a timely...
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Customer Service Representative
1 month ago
Rio Rancho, New Mexico, United States Staff My Agency Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Staff My Agency. As a Customer Service Representative, you will play a critical role in delivering exceptional customer experiences and driving business growth through effective sales and customer...
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Customer Service Representative
2 weeks ago
Rio Rancho, New Mexico, United States Michaels Stores, Inc. Full timeMichaels Stores, Inc. is seeking a talented individual to join our team as a Seasonal PT Service Team Member. As a key member of our store team, you will be responsible for delivering exceptional customer service, helping customers find what they need, and ensuring a fast and friendly checkout experience. Your duties will include unloading trucks, completing...
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Customer Service Representative
3 weeks ago
Rio Rancho, New Mexico, United States Domino's Pizza LLC Full timeJob DescriptionAt Domino's Pizza LLC, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction, and resolving any issues that may arise.Key Responsibilities:Respond...
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Customer Service Representative
4 weeks ago
Rio Rancho, New Mexico, United States Alliance Data Full timeAbout the Role:We are seeking a highly skilled and customer-focused individual to join our Customer Care team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and concerns in a timely and professional manner.Key...
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Customer Service Representative
3 weeks ago
Rio Rancho, New Mexico, United States eTeam Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our eTeam. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving complex issues, and ensuring customer satisfaction.Key ResponsibilitiesValidate customer entitlement and log cases for...
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Customer Service Representative
2 days ago
Rio Rancho, New Mexico, United States Mr Appliance Full timeAbout Mr. ApplianceWe are a leading international appliance repair franchise network with over 250 locations across North America. Our team is dedicated to providing top-notch service and support to our customers.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our support...
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Customer Service Representative
2 weeks ago
Rio Rancho, New Mexico, United States eTeam Full timeJob Title: Customer Solutions Rep IVLocation: RemoteDuration: ContractJob Description:We are seeking a highly skilled Customer Service Representative to join our team at eTeam. As a Customer Solutions Rep IV, you will be responsible for validating customer entitlement, logging cases, and routing or dispatching end-users to the proper resources.You will...
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Customer Service Representative
3 weeks ago
Rio Rancho, New Mexico, United States Mr Appliance Full time{"title": "Customer Service Representative", "description": "Key ResponsibilitiesAs a Customer Service Representative at Mr. Appliance, you will be the primary point of contact for customers seeking assistance with appliance repair and maintenance. Your role will involve handling service requests, resolving customer complaints, and providing exceptional...
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Customer Service Representative
1 month ago
Rio Rancho, New Mexico, United States Compass Group Careers Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Compass Group Careers. As a key member of our food service team, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our clients.Key ResponsibilitiesOperate Point of Sale System:...
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Customer Service Representative
3 weeks ago
Rio Rancho, New Mexico, United States Ascendion Full timeAbout AscendionWe are a full-service digital engineering solutions company that empowers growth and delivers captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients.Our culture is built on opportunity, inclusion, and a...
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Customer Service Representative
4 weeks ago
Rio Rancho, New Mexico, United States U-Haul Full timeCustomer Service RepresentativeU-Haul is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Assist customers with U-Haul products and...
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Customer Service Representative
3 weeks ago
Rio Rancho, New Mexico, United States eTeam Full timeJob Title: Customer Solutions Rep IVLocation: Remote OpportunityDuration: Contract PositionJob Summary:We are seeking a highly skilled Customer Solutions Rep IV to join our team at eTeam. As a key member of our customer-facing team, you will be responsible for validating customer entitlement, logging cases, and routing or dispatching end-users to the proper...
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Customer Service Representative
4 weeks ago
Rio Rancho, New Mexico, United States Massage Envy Full time{"title": "Customer Service Representative", "content": "Unlock Your Potential at Massage EnvyAre you passionate about delivering exceptional customer experiences? Do you have a knack for building strong relationships with clients? As a Customer Service Representative at Massage Envy, you\u2019ll have the opportunity to make a real difference in...
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Customer Service Representative
2 days ago
Rio Rancho, New Mexico, United States Volt Full timeJob OpportunityVolt is seeking a skilled Customer Service Representative to join our team in Rio Rancho, NM.Key Responsibilities:Provide exceptional customer service via phoneProcess and maintain customer orders with accuracyAnalyze data to inform customer service decisionsReview contracts to ensure complianceRequirements:High School Diploma or...