Customer Service Liaison

2 days ago


Smyrna, Georgia, United States Northwest Exterminating Full time
About Northwest Exterminating

We are a leading pest control company with over 65 years of experience in providing quality services to our customers. Our team is dedicated to delivering exceptional customer experiences and creating healthier living and working environments.

Job Description:
  • This role involves serving as the liaison between our customers and service professionals, ensuring seamless communication and resolving any issues that may arise.
  • You will be responsible for receiving and responding to customer inquiries, scheduling appointments, and handling payments.
  • You will also play a key role in creating monthly routes for service professionals and ensuring accuracy and readiness of daily schedules.
Benefits:
  • A competitive salary range of $16-$18 per hour, with opportunities to earn additional income through sales commissions.
  • A comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a 401(k) plan with company match.
  • Paid vacation, holidays, and sick leave, plus employee discounts and industry-leading training programs.
Qualifications:
  • High school diploma or equivalent required.
  • No prior experience necessary, but proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint is essential.
  • Ability to pass a drug screen.


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