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Customer Service Representative

2 months ago

Gresham, Oregon, United States Juana Mendoza - State Farm Agent Full time
Customer Relations Representative

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Customer Relations Representative for Juana Mendoza - State Farm Agent, you will play a critical role in building and maintaining strong relationships with our customers.

Key Responsibilities:
  • Establish and maintain strong customer relationships through regular communication and follow-up
  • Use a customer-centric approach to educate customers about insurance options and identify their needs
  • Develop and implement strategies to increase customer engagement and retention
  • Collaborate with the team to achieve sales and customer satisfaction goals
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and build strong relationships with colleagues
  • Proactive problem-solving skills and attention to detail
  • Ability to learn and adapt to new technologies and processes
What We Offer:
  • A competitive salary and commission structure
  • A comprehensive benefits package, including health insurance and paid time off
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

We are committed to helping our customers manage the risks of everyday life, recover from the unexpected, and realize their dreams. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.