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Sales Specialist

2 months ago

Oregon City, Oregon, United States Expert Power Wash Full time

Position Overview

The role of a Sales Specialist is crucial within Expert Power Wash. This position is designed for individuals who are driven to assist potential clients by promoting our exceptional services. Sales are essential to our operations, and the Sales Specialist acts as the frontline ambassador who ensures a steady flow of profitable business and satisfied customers.

Performance Objectives

Weekly Sales Targets

Our expectations for weekly performance are as follows:

  • Outstanding: $20,000 with an estimated commission of $2,000 per week
  • Good: $10,000 per week with an estimated commission of $1,000
  • Satisfactory: $8,500 per week with an estimated commission of $850
  • Needs Improvement: $6,000 per week with an estimated commission of $600

Weekly Responsibilities

  • Promptly manage and respond to all assigned leads (approximately 30 new leads weekly)
  • Generate at least 5 new leads each week through proactive outreach
  • Convert 75% of assigned leads into quotes within 48 hours and 100% within 72 hours
  • Utilize effective follow-up and quoting techniques
  • Become proficient in using Responsibid and HouseCall Pro
  • Handle all customer communications related to quotes and follow-ups
  • Maintain a professional appearance and a friendly demeanor when interacting with clients
  • Achieve a close rate of 60% or higher
  • Ensure an average ticket value of $700+

New Client Development

  • Focus on establishing new relationships with potential clients and continuously seek opportunities to sell our services
  • Expand and nurture our customer base in areas where we already have a presence

Compensation Structure

Our compensation model combines hourly pay with commission:

  • Hourly wage of $15 serves as a safety net
  • Earn 10% commission on inside sales and 12% on outside sales
  • Weekly calculations of total sales and commissions based on completed jobs
  • Receive the higher amount between commission and hourly wage

Residual Earnings

Sales Specialists will earn full commission on new services sold, including repeat customers. Additionally, a 5% commission is available for:

  • New work booked from past customers who contact you directly
  • New work booked from past customers you reach out to
  • New work initiated by customers contacting the office that requires your involvement

Compensation Details

  • $15 hourly training wage
  • 12% commission on all outside sales
  • 10% commission on all inside sales
  • 5% residual commission on any additional sales after the initial sale

Additional Benefits

  • Company vehicle provided during work hours, subject to policy
  • Uniforms supplied by the company

Job Types: Full-time, Part-time

Salary: $2,000.00 per week

Benefits: Paid training

Schedule: 8-hour shifts, Monday to Friday, no nights

Supplemental Pay Types: Bonus pay, Commission pay

License/Certification: Driver's License required

Work Location: One location

Company Overview

Expert Power Wash is a proud, family-owned business dedicated to serving our community. Our commitment to exceptional customer satisfaction, timely service, and competitive pricing is not just a promise; it is a tradition that we uphold. We strive to create a family-like atmosphere for our employees, ensuring they feel valued and integral to our mission.