Lead Care Manager Supervisor

1 week ago


Pasadena, California, United States Hathaway-Sycamores Full time
Job Summary

Hathaway-Sycamores is seeking a highly skilled and experienced Lead Care Manager Supervisor to join our team in the CalAIM program. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our Enhanced Care Management (ECM) program, ensuring that our services are delivered with the highest level of quality and compassion.

Key Responsibilities
  • Supervise and manage a team of Lead Care Managers, providing guidance and support to ensure the successful implementation of program practices and policies.
  • Collaborate with staff to develop and implement strategies to improve program outcomes and services.
  • Work closely with program stakeholders, including community partners, to ensure seamless service delivery and coordination.
  • Develop and maintain relationships with key stakeholders, including families, caregivers, and community resources.
  • Ensure compliance with all relevant laws, regulations, and agency policies.
  • Participate in ongoing training and professional development to stay current on best practices and industry trends.
Requirements
  • Bachelor's degree in a related field, such as social work, psychology, or healthcare administration.
  • Minimum of 2 years of supervisory experience in a related field, with a proven track record of success in leading teams and managing programs.
  • Experience working with diverse populations, including children, youth, and adults with complex needs.
  • Knowledge of Whole Person Care principles and practices, including the integration of physical health, mental health, and substance use services.
  • Valid California driver's license and a driving record acceptable to our insurance carrier.
  • Bilingual or multilingual skills, a plus.
Preferred Qualifications
  • Master's degree in a related field.
  • Experience working in a managed care or health plan environment.
  • Knowledge of electronic health records (EHRs) and other healthcare technology systems.
  • Experience with data analysis and reporting.
What We Offer

Hathaway-Sycamores offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.



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