Lead Care Manager Supervisor
1 week ago
Hathaway-Sycamores is seeking a highly skilled and experienced Lead Care Manager Supervisor to join our team in the CalAIM program. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our Enhanced Care Management (ECM) program, ensuring that our services are delivered with the highest level of quality and compassion.
Key Responsibilities- Supervise and manage a team of Lead Care Managers, providing guidance and support to ensure the successful implementation of program practices and policies.
- Collaborate with staff to develop and implement strategies to improve program outcomes and services.
- Work closely with program stakeholders, including community partners, to ensure seamless service delivery and coordination.
- Develop and maintain relationships with key stakeholders, including families, caregivers, and community resources.
- Ensure compliance with all relevant laws, regulations, and agency policies.
- Participate in ongoing training and professional development to stay current on best practices and industry trends.
- Bachelor's degree in a related field, such as social work, psychology, or healthcare administration.
- Minimum of 2 years of supervisory experience in a related field, with a proven track record of success in leading teams and managing programs.
- Experience working with diverse populations, including children, youth, and adults with complex needs.
- Knowledge of Whole Person Care principles and practices, including the integration of physical health, mental health, and substance use services.
- Valid California driver's license and a driving record acceptable to our insurance carrier.
- Bilingual or multilingual skills, a plus.
- Master's degree in a related field.
- Experience working in a managed care or health plan environment.
- Knowledge of electronic health records (EHRs) and other healthcare technology systems.
- Experience with data analysis and reporting.
Hathaway-Sycamores offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.
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