Boutique Retail Supervisor
2 months ago
About Partners In Care Maryland, Inc.: Partners In Care (PIC) is a private non-profit organization offering programs and services that support the independence of older adults aged 60 years and older in our communities.
About the Role: The PIC Boutique plays a vital role in supporting the organization's mission by contributing significantly to its funding. This position offers a rewarding opportunity to make a difference through day-to-day operations within a retail environment.
Responsibilities- Oversee merchandise donations, pricing, and placement on shelves.
- Operate the Point of Sale (POS) system efficiently and accurately.
- Provide comprehensive training to new volunteers, ensuring they understand their roles and responsibilities.
- Engage with customers and volunteers in a friendly and professional manner, fostering a positive shopping experience.
- Maintain a clean, organized sales floor and backroom, adhering to established retail standards.
- Collaborate effectively with team members to ensure the smooth operation of the Boutique.
- Contribute to the development of growth opportunities alongside management and team members.
- Strictly adhere to all established policies and procedures.
- Assist customers with a friendly and efficient approach, addressing their needs promptly and courteously.
- Create a welcoming atmosphere for guests, making them feel valued and appreciated.
- Help customers locate desired items and process special orders as needed.
- Participate in merchandise stocking and display design to enhance the visual appeal of the Boutique.
- Perform any other assigned duties as required.
- Minimum 2 years of experience working with volunteers (preferred).
- A creative and strategic mindset, with a passion for retail operations.
- Proven 2+ years of retail experience in a customer-facing role.
- Knowledge of retail management best practices and procedures.
- Strong communication and interpersonal skills, enabling effective interaction with customers and volunteers.
- Excellent organizational and leadership abilities to manage tasks efficiently and motivate team members.
- Physical requirements: standing for extended periods, bending & stooping, lifting up to 40-50 lbs.
- Proficiency in Microsoft Office Suite.
- Successful completion of a background check is mandatory.
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