Landscape Services Account Manager

4 weeks ago


Melbourne, Florida, United States BrightView Landscape Services Full time
At BrightView Landscape Services, we're passionate about delivering exceptional service to our clients. As an Account Manager, you'll be the primary point of contact for our clients, building long-term relationships that foster satisfaction, retention, and ancillary sales. You'll oversee field operations and supervise a Production Manager, who works with the crew to deliver fantastic service in the field. Your responsibilities will include:

• Developing and maintaining long-term relationships with clients
• Performing site walkthroughs with clients to ensure quality and service expectations are met
• Facilitating the resolution of client concerns to ensure renewal

• Proactively presenting site enhancement ideas to your clients
• Generating referrals from existing clients and passing them to the Business Developer
• Developing accurate estimates for new and existing clients, maintaining acceptable gross margins that support the branch's financial goals

• Assisting in overall leadership of the branch
• Maintaining satisfactory accounts receivable levels
• Coordinating with the Branch Administrator to ensure branch databases contain up-to-date client information

You'll be a great fit for this role if you have:

• 1 year minimum of supervisory experience in the landscape or service industry
• An associate's degree in a business-related field or equivalent experience
• A minimum of 3 years of prior customer service, management, and leadership experience within an organization, the landscaping industry or local marketplace

And while not mandatory, it would be great if you also have:

• The ability to coach and develop teams
• Bi-lingual English and Spanish

Here's what to know about working here:

At BrightView, we're a team of talented go-getters who tackle big vision projects. We maintain a small company feel and supportive environment that makes our team members feel at home.

We offer a range of services, including landscape design, development, maintenance, and enhancements. With our competitive salary and benefits, you may be eligible for perks like paid time off, health and wellness coverage, and a 401k savings plan.

Start your bright new career journey with BrightView Landscape Services.
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