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IT Support Specialist

1 month ago

Sens, Bourgogne-Franche-Comté, United States Maxonic Full time
Job Title: IT Support Analyst

Maxonic is seeking a skilled IT Support Analyst to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our clients.

Job Summary:

We are looking for a highly motivated and detail-oriented IT Support Analyst to join our team. The successful candidate will have excellent technical skills, strong communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Provide technical support and assistance to clients via phone, email, and in-person.
  • Collaborate with internal teams to resolve technical issues and improve system performance.
  • Conduct regular system checks and maintenance to ensure optimal system performance.
  • Develop and implement technical solutions to improve system efficiency and reduce downtime.
  • Participate in on-call rotations to provide after-hours support and assistance.
  • Stay up-to-date with the latest technology trends and advancements to ensure our systems remain current and efficient.

Requirements:

  • Bachelor's degree in Computer Science or related field.
  • 2+ years of experience in IT support or related field.
  • Excellent technical skills, including knowledge of Windows operating systems, networking, and security.
  • Strong communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.

About Maxonic:

Maxonic is a leading provider of IT services and solutions. We are committed to delivering high-quality services and solutions to our clients, and we are seeking a skilled IT Support Analyst to join our team.