Technical Support Specialist

4 weeks ago


Sens, Bourgogne-Franche-Comté, United States Konami Gaming, Inc. Full time
About the Role

We are seeking a highly skilled Technical Support Specialist to join our team at Konami Gaming, Inc. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers, ensuring that their gaming systems are running smoothly and efficiently.

Key Responsibilities
  • Provide technical support to customers via phone, email, and in-person visits
  • Analyze and resolve technical issues related to our casino management system
  • Collaborate with internal teams to identify and resolve technical issues
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with the latest technology trends and advancements
Requirements
  • 3+ years of experience in technical support or a related field
  • Strong knowledge of casino management systems and gaming technology
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • High school diploma or equivalent required; bachelor's degree preferred
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance
About Konami Gaming, Inc.

Konami Gaming, Inc. is a leading provider of casino management systems and gaming technology. We are committed to delivering innovative solutions that meet the evolving needs of the gaming industry. Our team is passionate about providing exceptional customer service and support, and we are seeking like-minded individuals to join our team.



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