Technical Support Specialist

4 weeks ago


Sens, Bourgogne-Franche-Comté, United States Della Infotech Full time
Job Summary:

We are seeking a highly skilled Technical Support Specialist to join our team at Della Infotech. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers, troubleshooting and resolving issues with desktop and network equipment systems.

Key Responsibilities:
  • Provide technical support to customers via phone, email, and in-person
  • Troubleshoot and resolve issues with desktop and network equipment systems
  • Document problem resolution and strive for first-call resolution
  • Collaborate with internal teams to resolve complex technical issues

Requirements:
  • Associates Degree in Computer Science or related field or equivalent work experience
  • 2-5 years of experience in basic desktop and network technical support
  • Certified professional in computer maintenance and repair or equivalent work experience
  • Healthcare experience preferred

Working Conditions:
  • Monday to Friday, 7am-3pm
  • Desert Springs Hospital location

What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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