Technical Support Specialist
4 weeks ago
We are seeking a highly skilled Technical Support Specialist to join our team at Della Infotech. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers, troubleshooting and resolving issues with desktop and network equipment systems.
Key Responsibilities:
- Provide technical support to customers via phone, email, and in-person
- Troubleshoot and resolve issues with desktop and network equipment systems
- Document problem resolution and strive for first-call resolution
- Collaborate with internal teams to resolve complex technical issues
Requirements:
- Associates Degree in Computer Science or related field or equivalent work experience
- 2-5 years of experience in basic desktop and network technical support
- Certified professional in computer maintenance and repair or equivalent work experience
- Healthcare experience preferred
Working Conditions:
- Monday to Friday, 7am-3pm
- Desert Springs Hospital location
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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