Systems Support Specialist II
4 weeks ago
Konami Gaming, Inc. is seeking a highly skilled Systems Support Specialist II to join our team. As a key member of our support team, you will be responsible for providing technical support for our casino management systems, ensuring seamless operations and exceptional customer experience.
Key Responsibilities:- Provide technical support for our casino management systems, including troubleshooting and resolving issues
- Collaborate with cross-functional teams to identify and resolve technical issues
- Develop and maintain technical documentation and knowledge base
- Participate in on-site support and training for customers
- Stay up-to-date with industry trends and technologies to ensure our systems remain competitive
- 3+ years of experience in technical support or a related field
- Strong knowledge of casino management systems and gaming industry technologies
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- High school diploma or equivalent required; bachelor's degree preferred
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
Konami Gaming, Inc. is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer experiences.
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IT Support Specialist II
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