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Claims Advocate Commercial PC Insurance Specialist
1 month ago
We are seeking a highly skilled Claims Advocate to join our team at Alliant Insurance Services. As a Claims Advocate, you will be responsible for providing exceptional customer service and supporting producers by servicing existing accounts and soliciting new business.
Key Responsibilities:- Act as an advocate and claims specialist to provide support to clients, claimants, producers, and carriers;
- Provide initial and ongoing advocacy on claims, including detailed analysis, interpretation, consultation, and negotiation of coverage and reserves;
- Report to carriers on property, liability, litigated, high exposure, and specialty claims;
- Maintain claim diaries and review reservations of rights of denials;
- Travel to loss sites to assist clients with the claim process;
- Meet with clients and internal staff to provide analysis, interpretation, and recommendations regarding client loss information;
- Respond to clients and producers regarding coverage and exposure questions and settlement questions;
- Manage subrogation and recovery situations by working closely with clients;
- Provide value-added services to producers, focusing on account retention and obtaining new business;
- Conduct quarterly claims review meetings with employer representatives and clients;
- Other duties as assigned.
- Bachelor's degree or equivalent combination of education and experience;
- 4-8 years related work experience;
- Possession of AIC and/or ARM preferred;
- Valid Fire and Casualty Broker – Agent License;
- In-depth knowledge of all commonly encountered P&C insurance coverage and risk management concepts and techniques;
- Good oral and written communication skills;
- Ability to work within a team and to foster teamwork;
- Excellent customer service skills, including telephone and listening skills;
- Good problem-solving and time management skills;
- Proficient in Microsoft Office Suite;
- Proficient in Agency Management System.
We offer a comprehensive and competitive financial package, including a competitive salary, benefits, and opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
