Property Claims Specialist

3 weeks ago


San Diego, California, United States State Farm Mutual Automobile Insurance Company Full time
Job Summary

This role is responsible for handling property claims and providing exceptional customer service to our insureds. As a Property Claims Specialist, you will conduct on-site inspections, assess damages, and negotiate settlements with policyholders and other stakeholders. You will be the first point of contact for our insureds and will be responsible for explaining coverage, estimating damages, and helping them through the claims process.

Key Responsibilities

* Conduct on-site inspections and assessments of property damages
* Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently
* Provide exceptional customer service throughout the claims process
* Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process

Requirements

* 5+ years of experience as a Property Field Inspection Claim Specialist in the insurance industry
* Strong knowledge of property insurance policies, coverage, and claim handling practices
* Knowledge of both residential and commercial building construction
* Familiarity with local regulations and compliance requirements in your assigned territory
* Excellent communication and interpersonal skills

Benefits

We offer a competitive salary, annual raises, and bonus opportunities based on individual and enterprise performance. You will also have access to our robust health and wellbeing programs, educational benefits, and a generous time off policy. Additionally, you will be eligible for our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
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