Insurance Customer Service Specialist

1 week ago


Tempe, Arizona, United States Tez Adams - State Farm Agent Full time
Position Overview

A highly motivated and bilingual (Spanish) professional is sought to join the team of Tez Adams - State Farm Agent in Tempe, AZ. As a valued member of our team, you will play a crucial role in building and developing customer relationships within the community to promote State Farm products including auto, home, and life insurance.

Your key responsibilities will include:
  • Providing exceptional customer service through a customer-focused, needs-based review process to educate customers about insurance options.
  • Collaborating with the agent to establish and meet marketing goals.
  • Developing leads, scheduling appointments, identifying customer needs, and marketing appropriate products and services.
In this role, you will receive:
  • Hourly pay plus commission/bonus.
  • Health benefits.
  • Profit sharing.
  • Paid time off (vacation and personal/sick days).
  • Valuable experience.
  • Growth potential/Opportunity for advancement within my agency.
Required qualifications include:
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Fluent in Spanish (oral and written).
  • Successful track record of meeting sales goals/quotas preferred.
  • Enthusiasm about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
  • People-oriented.
  • Self-motivated.
  • Detail oriented.
  • Pride in getting work done accurately and timely.
  • Ability to multi-task.
  • Bilingual - Spanish preferred.
  • Property and Casualty license (must be able to obtain).
  • Life and Health license (must be able to obtain).
  • Mortgage License (must be able to obtain).
The estimated annual salary for this position is around $55,000-$65,000, depending on experience and performance. This position is an excellent opportunity for individuals who are passionate about providing top-notch customer service and have a strong desire to succeed in a dynamic environment.

This is a fantastic chance to grow professionally and personally while making a positive impact on people's lives.

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