Compliance Assurance Engineer

6 days ago


Eden Prairie, Minnesota, United States ShopHQ Full time
Job Title: Product Integrity Specialist

**Job Summary:**

We are seeking a highly skilled Product Integrity Specialist to join our team at ShopHQ. As a key member of our compliance team, you will be responsible for ensuring that our products meet the highest standards of quality and regulatory compliance.

Key Responsibilities:

  • Product Compliance: Interpret policies, procedures, guidelines, and legal and regulatory statutes regarding safety and compliance inquiries and issues.
  • Assess conformity to FDA and FTC requirements for cosmetics, OTC drugs, medical devices, dietary supplements, and food products.
  • Review performance of third-party testing and laboratory analysis including claims substantiation, efficacy testing, safety testing, Safety Data Sheets, and cGMP compliance.
  • Collaborate with cross-functional teams to ensure all required product-specific assets are reviewed in a timely manner and are set up accurately.
  • Collaborate with business teams to ensure compliance with regulatory requirements.

Standards & Practices:

  • Interpret policies, procedures, guidelines, and legal and regulatory statutes regarding safety and compliance inquiries and issues.
  • Perform regular proactive QA audits of products on a test basis, and report results.
  • Draft written and verbal QA policy/process communications for business teams.
  • Manage issues regarding product claims and their substantiation and troubleshoot other advertising issues.
  • Assist in the development of proactive solutions to eliminate or mitigate risks.
  • Review miscellaneous Legal Compliance requests for other product categories.
  • Maintain FDA Food Facility Registration.
  • Refine and implement detailed, technical quality guidelines and evaluation processes.

Cross-functional Team Support:

  • Support vendor onboarding documents in collaboration with Legal and Business teams.
  • Provide regulatory guidance and answer compliance-related questions to cross-functional teams.
  • Provide compliance support for state cause marketing, and FTC/state sweepstakes, contest, and price promotions and other social promotion compliance.
  • Assist in the development of corrective action plans.

Value-added Activities:

  • Perform administrative tasks for Legal Compliance.
  • Educate cross-functional teams on the Standards of Operating Procedures.
  • Continuous professional development to provide thorough compliance-related guidance.

Qualifications / Knowledge, Skills & Abilities:

  • Bachelor's degree or equivalent experience in a related subject matter area.
  • 3-5 years of relevant work experience preferred.
  • 1-2 years of supervisory experience preferred.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Effective written and verbal communication skills.
  • Ability to understand technical scientific studies and laboratory analyses.
  • Working knowledge of FTC and FDA laws and regulations as well as all known Federal, state, and local regulations for assigned categories.
  • Ability to manage processes.
  • Self-motivated, timely, reliable, and responsive to time urgent matters.
  • Decision-making, organization, and planning skills.
  • Working knowledge of Microsoft Office Suite.


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