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Retail Sales Associate

2 months ago

Glasgow, Kentucky, United States Sherwin-Williams Full time

Position Overview: This role is essential for enhancing revenue generation at designated Sherwin-Williams locations within a specified geographic area by executing marketing and sales initiatives, conducting training sessions, and managing service and merchandising tasks. The number of stores under supervision may vary based on regional factors and store performance, typically ranging from 3 to 5 stores, with an average of 4 stores per territory.

Key Responsibilities:

Sales:

  • Develop and maintain robust selling relationships with store personnel and management.
  • Consistently advocate for and represent the brand and product advantages to store associates and customers, identifying competitive strengths and weaknesses.
  • Utilize customer relationship management (CRM) tools to log sales interactions and store visits, while also gathering competitive intelligence.
  • Organize contractor events to promote product offerings and drive sales.
  • Ensure that promotional materials, pricing, and signage are accurately displayed in each store.
  • Create an Annual Growth Plan (AGP) for assigned stores that meets or surpasses sales and profit objectives.

Training:

  • Facilitate product knowledge training sessions for both current and newly hired store associates, covering product features, benefits, and sales techniques.
  • Conduct sales training for store associates.
  • Provide training on promotional displays and effective customer engagement strategies.
  • Instruct store associates on equipment operation, including tinting machines.
  • Address and resolve product, service, or inventory issues at the store level.

Service:

  • Assist store staff with paint mixing and tinting as required.
  • Conduct a thorough review of all Sherwin-Williams products in the store to ensure proper stocking and display.
  • Perform sales outreach to local contractors and property managers to enhance professional paint sales.

Merchandising:

  • Maintain store signage, merchandising displays, and color samples.
  • Order necessary collateral to ensure adequate inventory levels.

Additional Responsibilities:

  • Review and manage profit and loss statements, focusing on expense management and tracking.
  • Support fellow Sales Representatives as needed.
  • Participate in required conference calls and training sessions.
  • Complete necessary documentation and reports in a timely manner.

Qualifications:

Education:

  • High School Diploma required; Bachelor's Degree preferred.

Experience:

  • Minimum of 1 year in customer service, sales, or a related field.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Valid driver's license is required.
  • Strong organizational and communication skills are essential.

Physical Requirements:

  • Must be able to perform tasks that require sitting, standing, and walking frequently.
  • Ability to lift and carry up to 50 pounds.
  • May require climbing stairs and working in various environmental conditions.

Technical Skills:

  • Proficient in operating in-store tinting machines and basic computer systems.