Assistant Store Manager

3 days ago

Glasgow, Kentucky, United States Tractor Supply Full time
Job Summary

This role is responsible for driving sales and profit growth in a retail environment. The Assistant Store Manager will serve as the second-in-command to the Store Manager, overseeing daily operations, leading a team of sales associates, and ensuring a positive customer experience.

Key Responsibilities
  • Lead and develop a high-performing sales team to achieve sales and profit goals.
  • Assist the Store Manager in store operations, including planning, prioritization, and delegation of daily tasks.
  • Support the Store Manager in Team Member counseling, hiring, staffing decisions, scheduling, training, and development.
  • Execute assigned merchandising activities, including promotional and seasonal displays.
  • Perform opening and closing procedures, including cash handling and inventory management.
  • Transport and deposit funds to the bank.
  • Assess store conditions and assign duties to Team Members.
  • Organize and prioritize workflow using the daily planner.
  • Recover merchandise and participate in mandatory freight processing.
  • Resolve customer complaints and ensure a positive customer experience.
  • Adhere to loss prevention standards and respond to alarm calls as needed.
  • Communicate with Team Members on job functions, responsibilities, and financial goals.
  • Operate cash registers and computers, supervising cash handling procedures.
  • Assist Team Members in applying policies and procedures.
  • Ensure the safety and well-being of live animals, sanitizing and maintaining holding tanks and caring for animals as required.
Requirements
  • Previous retail leadership experience is required.
  • Experience with pet/live animal knowledge is strongly preferred.
  • Supervisory experience is preferred.
  • Must be at least 18 years of age and possess a valid driver's license.
Preferred Qualifications
  • Ability to perform and execute principle responsibilities of Team Members.
  • Ability to read, write, and count accurately.
  • Pet/Live Animal, pet food, pet product knowledge is strongly preferred.
  • Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
  • Basic computer skills.
Working Conditions
  • Working environment is favorable, generally working inside with moderate noise.
  • Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours.
  • Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines.
  • Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
Physical Requirements
  • Ability to frequently lift or reach merchandise overhead.
  • Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
  • Ability to move throughout the store for an entire shift.
  • Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
  • Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
  • Ability to read, write, and count accurately to complete all documentation.
  • Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
  • Ability to process information/merchandise through the point-of-sale system.
  • Ability to successfully complete all required training and certification.
  • Ability to travel as required in support of district needs.
  • Ability to drive or operate a vehicle for business needs.
  • This position is non-sedentary.
  • It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely.
  • It is essential to operate all equipment related to your job duties effectively, safely, properly, and accurately; and to provide the highest level of customer service.
  • Ability to occasionally lift or reach merchandise overhead.

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