Social Media Engagement Specialist
2 weeks ago
Aram Meem is a prominent online platform specializing in food ordering and delivery services. We pride ourselves on our extensive network of partners throughout the region, dedicated to providing a seamless experience for our customers.
At Aram Meem, we strive to enhance customer satisfaction by connecting them with a diverse array of service providers. Our team is our greatest asset, representing a variety of backgrounds and expertise, which we believe is crucial to our success.
We are currently seeking a Social Media Moderator to become a vital part of our dynamic team. If you possess the necessary skills and experience, we would be eager to consider your application.
Key Responsibilities:
- Oversee community interactions: Engage with and manage customer inquiries across various social media and online platforms, ensuring timely responses.
- Monitor brand sentiment and health, ensuring a positive online presence.
- Analyze engagement metrics and propose innovative strategies to enhance processes.
- Collaborate with other departments to report and escalate issues as needed.
- Adhere to social media policies and guidelines.
- Create and develop engaging content and scripts as required.
- Publish content when necessary.
- Undertake additional tasks as directed by management.
Qualifications:
- Strong communication abilities.
- Proficient in both English and Arabic, with excellent verbal and written skills.
- Familiarity with computer applications, particularly MS Office.
- A minimum of 6 months of relevant experience in a similar position.
- A degree or diploma in a related field.
- A proactive mindset and the ability to thrive in a collaborative environment.
Additional Information:
- Shifts and days off will be scheduled accordingly.
What We Provide:
- Competitive salary and benefits package.
- Modern work environment.
- Comprehensive medical insurance for employees and their immediate families.
We encourage interested candidates to submit their CV in English. All applications will be handled with the utmost confidentiality.
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