Dealer Service Technology Coordinator

1 day ago


Auburn Hills, Michigan, United States V-Soft Consulting Group, Inc Full time
Job Title: Dealer Service Technology Coordinator

V-Soft Consulting Group, Inc is seeking a highly skilled Dealer Service Technology Coordinator to join our team. As a key member of our organization, you will be responsible for coordinating and implementing technology solutions to improve service operations in the automotive industry.

Key Responsibilities:
  • Create presentations, product documentation, and other materials to support product information and user stories.
  • Develop and execute test cases as part of UAT.
  • Monitor feedback and coordinate resolutions.
  • Adapt to constant change and understand how to be agile.
Requirements:
  • Bachelor's degree in Business Management, Computer Science, Automotive Management, or related discipline.
  • Previous working experience with Agile Methodologies.
  • Hands-on experience authoring and refining user stories, grooming product backlogs, and prioritizing conflicting requirements.
  • Strong Dealership Service process knowledge.
Desired Qualifications:
  • Masters degree or equivalent.
  • German language knowledge.
  • UX design experience.
  • Experience with client service applications and systems.

V-Soft Consulting Group, Inc offers a competitive compensation package, full benefits, and opportunities for career growth. If you are a motivated and detail-oriented individual with a passion for technology and the automotive industry, we encourage you to apply.



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