Growth Operations and Integration Manager

2 weeks ago

Lee's Summit, Missouri, United States Government Employees Health Association Full time
About the Role

We are seeking a highly skilled Growth Operations and Integration Manager to join our team at Government Employees Health Association. As a key member of our organization, you will be responsible for shaping and aligning business processes, systems, interfaces, and strategies to drive success in the Growth division.

Key Responsibilities
  • Influence and engage senior leadership and key stakeholders to ensure alignment and support for key growth initiatives.
  • Lead the development of Growth strategy documentation for diverse audiences, including the collection of content, refinement of message, creation of delivery material in various formats.
  • Oversee the creation of documentation for integration solutions, ensuring clarity and alignment with business goals.
  • Translate sales and growth strategies into actionable plans, and effective communication vehicles for leadership, organizational, and board-level alignment discussion.
  • Develop and deliver program status reports to keep stakeholders informed of key initiatives and progress.
  • Lead and oversee projects to drive development, integration, and operationalizing multiple growth-focused initiatives.
  • Provide direction and thought leadership to cross-functional leaders focused on promoting and expanding integration and expansion of growth capabilities.
  • Design and document end-to-end business processes, systems, and data flows; conduct regular reviews and audits to ensure compliance with established standards and documented processes.
  • Inspire and guide Project Managers, Technical Leads, and IT developers to deliver technology-enabled solutions that meet business objectives.
  • Oversee the migration and transition of current systems and processes to future-state solutions, ensuring alignment with business goals and strategic priorities.
  • Develop methods to monitor operational project progress and provide regular updates.
  • Lead efforts to design and implement integration solutions that address complex business needs and support growth.
  • Work closely with business analysts, IT teams, and other stakeholders to ensure business requirements are effectively translated into integration solutions.
  • Manage and lead program change control/management initiatives associated with operational process transformation projects.
Requirements
  • Bachelor's degree in business administration or a related discipline.
  • Eight years of experience managing large, complex projects or multiple projects within a program.
  • Working with cross-functional teams and staff of all levels, including at least three years in a healthcare industry.
  • Experience with development and delivery of strategic communications to diverse audiences.
  • Experience with business process improvement based on quality management principles.
  • Knowledge of health plan industry best practices and emerging trends.
  • Strong analytical and critical thinking skills.
  • Excellent communication and people skills.
  • Expert knowledge of Microsoft Word, Excel, Project, Visio, and SharePoint.
Preferred Skills
  • Masters degree.
  • Work-at-home requirements.
About GEHA

GEHA is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law.

We are committed to creating an inclusive environment for all employees. Our diversity drives innovation, deepens connections, and strengthens our organization.

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