Customer Service Representative
1 month ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Thermopatch, an Avery Dennison Company. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.
Key Responsibilities- Process customer orders and respond to inquiries in a timely and professional manner
- Provide accurate and up-to-date information on product availability, pricing, and delivery timelines
- Process order changes and resolve customer complaints in a fair and efficient manner
- Collaborate with the sales team to meet and exceed customer service expectations
- Perform data entry tasks to maintain accurate customer information
- High school diploma or equivalent required
- 1+ years of customer service experience preferred
- Strong written and verbal communication skills
- Computer and data entry skills
- Able to effectively manage multiple priorities and issues
At Thermopatch, we offer a dynamic and supportive work environment, competitive compensation and benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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