Guest Experience Ambassador
2 weeks ago
Lead the Experience:
As a Guest Experience Leader at McDonald's, you will be the face of our brand, ensuring that every guest has a positive and memorable experience. Your role will involve checking in with guests, addressing their concerns, and providing exceptional service to maintain a welcoming and friendly restaurant environment.
Be the Solution:
You will be responsible for handling guest complaints and resolving issues in a timely and professional manner. Your ability to think critically and come up with creative solutions will be essential in providing a seamless experience for our guests.
Understand that Teamwork is Key:
You will work closely with your team to maintain a clean and organized restaurant, ensuring that every guest feels valued and appreciated. Your ability to communicate effectively and work collaboratively with your team will be crucial in achieving our high standards of service.
Be in the Know:
You will be responsible for staying up-to-date on promotions and benefits of using the McDonald's App and Mobile Order & Pay features. Your knowledge and enthusiasm for these initiatives will help drive sales and enhance the guest experience.
Requirements:
To be successful in this role, you will need:
- A humble and hospitable demeanor
- Passion for helping and serving others (customers and fellow team members)
- A desire to learn and grow
- The ability to communicate effectively and anticipate customer needs
Equal Opportunity Employer:
McDonald's is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law.
Accommodations:
We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).
Requsition ID:
PDX MC CB2C499C-3824-4E22-B2DC-57F6FFFC57F6_4925
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