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Store Manager
2 months ago
We are a global specialty coffee and tea retailer with a passion for delivering exceptional customer experiences. Our mission is to provide high-quality products and services that exceed our guests' expectations.
Job SummaryWe are seeking a highly motivated and experienced General Manager to lead our store team and drive business growth. As a General Manager, you will be responsible for overseeing store operations, managing staff, and ensuring exceptional customer service.
Key Responsibilities- Lead by example and drive a culture of excellence within the store team
- Develop and implement strategies to increase sales and customer engagement
- Manage store operations, including inventory, scheduling, and customer service
- Coach and develop staff to achieve their full potential
- Monitor and analyze sales data to inform business decisions
To be successful in this role, you will need:
- Proven experience in retail management, preferably in the coffee or food industry
- Excellent leadership and communication skills
- Ability to work in a fast-paced environment and adapt to changing circumstances
- Strong analytical and problem-solving skills
- Passion for delivering exceptional customer experiences
We offer a competitive salary and benefits package, including:
- Referral bonus program
- Team member discount
- Flexible uniforms
- Dental insurance
- Vision insurance
- Life insurance
- Retirement plan with employer match
- Pre-paid legal service plan
- Pet insurance
- Voluntary benefits
- Telemedicine services
- Employee assistance program
- 24-hour fitness discount
- Working advantage discount
- Health insurance
- Flexible spending accounts
The Coffee Bean & Tea Leaf is a global specialty coffee and tea retailer with a passion for delivering exceptional customer experiences. We were born and brewed in Southern California in 1963 and have since grown to become one of the world's largest independent and privately-owned specialty coffee and tea retailers. We have over 1100 stores in 31 countries and regional offices in Singapore and Malaysia.
We are a brand centered around passion. A passion for our premium products, our people, the guests, and everyone we work with around the world. Passion is contagious, and we've got a serious case of it.
We're known for an unwavering commitment to premium quality coffee and tea and have built direct supplier relationships with the best private coffee farms and tea estates around the world. We select only the top 1% of Arabica beans and the finest hand-plucked, whole-leaf tea. All our coffee and tea blends are developed at our state-of-the-art facility in Camarillo, CA – giving us total control, for ultimate precision.
We believe we are in business for more than making a profit. We want to make a difference. We have always done it this way. Back in the day, Herb Hyman, our founder, advocated for coffee growers and exporters, paying higher prices to help them grow their business. Today we are making a difference at every step of the way, from the communities we source from, to our Team Members in stores, to building a brighter future through investing in our Caring Cup Program.
