Store Manager
2 weeks ago
At O'Reilly Auto Parts, we are seeking a highly skilled and experienced Store Manager to lead our retail store team. As a Store Manager, you will be responsible for driving sales growth, ensuring excellent customer service, and maintaining a clean and organized store environment.
Key Responsibilities:- Maximize sales by directing team members to provide prompt, courteous, and professional service to customers.
- Solicit orders, sell company products, and represent the company in accordance with company policies.
- Maintain a customer base, increase sales volume at assigned accounts, and review customer needs to gain market share.
- Communicate with and coordinate sales call efforts with the Territory Sales Manager.
- Supervise work performed by all store team members and work jointly with the District Manager in recruiting, testing, hiring, evaluating, promoting, disciplining, and discharging team members under their supervision.
- Utilize Scheduling & Timekeeping recommendations based on sales and payroll forecasting to develop and post work schedules for each pay period.
- Review team member timecards for clocking accuracy and correct all missed punches daily.
- Ensure all store team members continually improve their skills through company training on policies and procedures, customer service, computer operations, catalogs, sales, and safety.
- Work with the Sales and Pricing Departments (with assistance of district manager) in establishing pricing levels for professional customers.
- Maximize gross profit on outside purchases.
- Monitor non-competitive price overrides and price matches to ensure policy compliance, overall profitability, and eliminate discounting abuse.
- Ensure the store is organized and operating according to all company policies and procedures.
- Communicate new information received from the company to all team members as necessary.
- Implement all planogram changes and merchandising plans as outlined.
- Provide the Inventory Control Department with accurate and timely stock adjustment recaps.
- Accurately handle all daily store accounting functions to ensure maximum store, corporate, and distribution center efficiency.
- Monitor all charge accounts, promptly taking care of any past due situations, and communicate regularly with the Territory Sales Manager and credit department on the status of problem accounts.
- Monitor all susceptible areas and implement loss prevention procedures accordingly.
- Ensure store vehicles are clean, well-maintained, and daily/monthly inspections are being completed properly.
- Report property/building needs using the Maintenance and Repair System (MARS) or to District Manager.
- Attend the Annual Managers' Conference.
- Perform all other duties as assigned.
- Sales Specialist Training, Assistant Manager Certification, Manager Development Program module
- Strong verbal and written communication skills
- Must be well organized with the ability to prioritize effectively and manage time efficiently
- Knowledge of automotive parts, equipment, and systems
- Certified Parts Professional Certification; ASE certification
- Competitive Wages & Paid Time Off
- Stock Purchase Plan & 401k with Employer Contributions Starting Day One
- Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
- Team Member Health/Wellbeing Programs
- Tuition Educational Assistance Programs
- Opportunities for Career Growth
O'Reilly Auto Parts is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law.
Reasonable Accommodations: Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
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