Retail Customer Support Associate

2 weeks ago


Sanford, North Carolina, United States The Sherwin-Williams Company Full time
Position Overview:
This role is crucial for the effective operation of our retail outlets.

Retail Customer Support Associates collaborate closely with both wholesale and retail clients to identify their requirements, address inquiries regarding Sherwin-Williams offerings, and suggest suitable solutions.

These associates are also responsible for swiftly addressing any customer issues and ensuring optimal client satisfaction while remaining informed about product features and upholding the high standards of quality and presentation within the store.

Key Responsibilities:
- Deliver exceptional customer service while consistently achieving the store's sales objectives.
- Assist customers both in-person and via phone by assessing their needs and presenting relevant products and services.
- Establish and nurture productive trust-based relationships with wholesale and retail clients.
- Accurately process sales transactions in accordance with established policies and procedures.
- Strive to meet and exceed sales targets on a monthly, quarterly, and annual basis.
- Maintain organized work order files and product formulas.
- Retrieve products from the sales floor or warehouse as required.
- Tint and mix products to meet customer specifications when necessary.
- Organize shelves and create appealing displays.
- Ensure cleanliness of store equipment.
- Assist with loading and unloading delivery vehicles.
- Help with deliveries as needed.
- Keep assigned areas well-stocked and visually appealing.
- Stay knowledgeable about available products and discuss options with customers.
- Adhere to inventory management protocols.
- Propose strategies to enhance sales performance.

Minimum Qualifications:
- Must be at least eighteen (18) years of age.
- Must be legally authorized to work in the country of employment without requiring sponsorship for employment visa status now or in the future.

- Must be capable, with or without reasonable accommodation, of retrieving materials from shelves and floor stacks and lifting and carrying up to 50 lbs. frequently and up to 70 lbs. occasionally.

- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.


Preferred Qualifications:
- Possess a valid, unrestricted Driver's License.
- Hold at least a High School diploma or GED.
- Have a minimum of one (1) year of experience in a delivery, retail, or customer service role.
- Previous experience in selling paint and related products is advantageous.
- Familiarity with operating tinting and mixing equipment is preferred.
- Ability to read, write, comprehend, and communicate in more than one language is a plus.
- Proficiency in reading, writing, comprehending, and communicating in Spanish is desirable.

  • Sanford, North Carolina, United States Dunham's Full time

    About Dunham'sDunham's Sports is a leading retailer of sporting goods and apparel in the Midwest. With over 240 stores across 20 states, we offer a wide range of products and services to meet the needs of outdoor enthusiasts and athletes.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our sales team as a Retail Sales...


  • Sanford, North Carolina, United States Lidl Full time

    Job Summary: As a Store Associate at Lidl, you will play a vital role in ensuring the smooth operation of our retail store. Your primary responsibilities will include:Key Responsibilities:Unpacking stock as deliveries arrive in store, maintaining a high level of efficiency and productivity.Providing exceptional customer service, not only at the registers but...


  • Sanford, North Carolina, United States Durham Coca-Cola Bottli Full time

    Job OverviewPosition Summary: The Express Sales Associate is tasked with ensuring that merchandise is adequately stocked in retail locations serviced by Durham Coca-Cola.Key Responsibilities:Assess the stock and merchandising requirements of retail accounts to guarantee appropriate pricing, quantity, and product display.Learn and utilize ordering software...


  • Sanford, North Carolina, United States Classic Nissan Full time

    Job SummaryAs a Sales Associate / Product Knowledge Specialist at Classic Nissan, you will be responsible for providing exceptional customer service and meeting sales goals for our dealership. You will be the first point of contact for customers, assisting them throughout the entire sales process - from initial contact to vehicle delivery.Key...


  • Sanford, North Carolina, United States Advance Auto Parts Full time

    Job SummaryWe are seeking an experienced and skilled Assistant General Manager to join our team at Advance Auto Parts. As a key member of our management team, you will be responsible for leading a team of sales associates and ensuring the success of our store.Key ResponsibilitiesLead and manage a team of sales associates to achieve sales and customer service...


  • Sanford, North Carolina, United States Durham Coca-Cola Bottli Full time

    Job OverviewPosition Summary: The role involves ensuring optimal stock levels and presentation of products in retail locations serviced by Durham Coca-Cola.Key Responsibilities:Assess and fulfill the stock and merchandising requirements of retail accounts to guarantee appropriate pricing, quantity, and product display.Acquire proficiency in utilizing...

  • Sales Associate

    4 days ago


    Sanford, North Carolina, United States Rack Room Shoes Full time

    Job Summary:Rack Room Shoes is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales growth in our stores.Key Responsibilities:Customer Service: Create a positive and engaging...


  • Sanford, North Carolina, United States Durham Coca-Cola Bottli Full time

    Job OverviewKey Responsibilities: The role involves ensuring that merchandise is fully stocked in retail accounts managed by Durham Coca-Cola.Specific Duties Include:Assessing the stock and merchandising requirements of accounts to guarantee accurate pricing, quantity, and presentation of products.Learning and utilizing ordering software and equipment...


  • Sanford, North Carolina, United States Central Carolina Hospital Full time

    About the RoleCentral Carolina Hospital is seeking a highly skilled Clinical Support Specialist to join our team. As a Clinical Support Specialist, you will provide clinical support to patients in the physician practice under the supervision of the physician.Key ResponsibilitiesProvide continuity and appropriate care to patients.Operate or learn to operate...


  • Sanford, North Carolina, United States The Sherwin-Williams Company Full time

    Job SummaryThe Sherwin-Williams Company is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail store team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.Key...

  • Vision Associate

    2 days ago


    Sanford, North Carolina, United States Walmart Full time

    Job Summary:As a Vision Associate at Walmart, you will play a vital role in providing exceptional customer service and helping customers see better by assisting them in choosing the perfect set of glasses. Your responsibilities will include:Providing Great Customer Service: You will be the face of Walmart, ensuring that every customer interaction is positive...


  • Sanford, North Carolina, United States Central Carolina Hospital Full time

    About Us:At Central Carolina Hospital, we prioritize our people. Join a team that values you for your individuality and contributions. Our facility is a 137-bed acute care institution, staffed by over 100 physicians and more than 500 dedicated employees. We provide a comprehensive array of medical specialties, including but not limited to cardiology,...


  • Sanford, North Carolina, United States Central Carolina Hospital Full time

    Position OverviewAbout Us:At Central Carolina Hospital, we prioritize our people. Join a team that values your individuality and contributions. Our facility is a 137-bed acute care institution with a diverse team of over 100 physicians and more than 500 dedicated staff members. We provide a comprehensive array of medical specialties, including but not...


  • Sanford, North Carolina, United States Accentuate Staffing Full time

    Accentuate Staffing is currently looking for an Administrative Support Specialist to join our team. The Administrative Support Specialist is essential in facilitating the efficient functioning of the office and providing assistance across various divisions.Key ResponsibilitiesHandle incoming communications and route them to the correct individual or...


  • Sanford, North Carolina, United States Core-Mark Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Warehouse Operations Specialist to join our team at Core-Mark. As a key member of our distribution center, you will play a critical role in ensuring the efficient flow of products through our process.Key ResponsibilitiesProduct Retrieval and Staging: Retrieve product from storage areas and...


  • Sanford, North Carolina, United States N.C. Community College System Full time

    Job LocationSanford, NCBenefitsYesMinimum QualificationsAssociate Degree or equivalent education and experience.2+ years of experience in a professional office environment or educational context.Proficiency in Microsoft Office Applications and Google Docs.Demonstrated excellence in customer service.An equivalent combination of education and experience may be...


  • Sanford, North Carolina, United States Compass Group Careers Full time

    Job OverviewWe are currently seeking dedicated individuals for the role of Culinary Service Associate. This position is available for both full-time and part-time schedules.LocationJoin our team and contribute to creating exceptional dining experiences.Work ScheduleFlexible scheduling options are available, with shifts typically occurring Monday through...


  • Sanford, North Carolina, United States Jared Spencer - State Farm Agent Full time

    Job OverviewAt Jared Spencer - State Farm Agent, we are seeking a highly motivated and customer-focused individual to join our team as an Insurance Account Associate. As a key member of our team, you will play a vital role in helping our clients discover their insurance needs and providing them with exceptional service.Key ResponsibilitiesCustomer...


  • Sanford, North Carolina, United States N.C. Community College System Full time

    Job LocationSanford, NCBenefitsYesMinimum QualificationsAssociate Degree or equivalent education and experience.2+ years of experience in a professional office environment or educational context.Proficiency in Microsoft Office Suite and Google Workspace.Demonstrated excellence in customer service.An equivalent combination of education and experience may be...


  • Sanford, North Carolina, United States N.C. Community College System Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Student Learning Support Specialist to join our team at N.C. Community College System. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively with students, faculty, and staff.Key ResponsibilitiesProvide administrative support to the...